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Metro Lexus
Cleveland, OH
3,103 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,103 reviews
July 30, 2021
Jessica was very diligent and persistent in finding me the car I wanted with proper equipment!! I would feel comfortable recommending her to friends looking for great experience in purchasing car the car I wanted with proper equipment!! I would feel comfortable recommending her to friends looking for great experience in purchasing car More
by Dimon
July 29, 2021
Dave was very positive and helpful. Dave took personal care to help me with a small chip and went above to help me. Others can learn to be more positive like Dave care to help me with a small chip and went above to help me. Others can learn to be more positive like Dave More
by Charles
Employees Worked With
Dave
July 29, 2021
Very helpful and friendly staff. They went above and beyond to get me the perfect car. I highly recommend this location (and Desiree especially!). Everyone made buying a car so easy! I'll be back! beyond to get me the perfect car. I highly recommend this location (and Desiree especially!). Everyone made buying a car so easy! I'll be back! More
by CLuz
Employees Worked With
Denae Jones
July 28, 2021
Jessica was instrumental in finding the car I wanted when there were none in the Brookpark facility. She kept me informed about the car’s delivery and I really appreciated that. there were none in the Brookpark facility. She kept me informed about the car’s delivery and I really appreciated that. More
by crepko2012
Employees Worked With
Janelle and Skylar, Jessica Twardzik
July 27, 2021
Terry & Mike were GREAT in helping locate and sell me the ES350 I was looking for.Skylar was excellent in explaining the features of my new car. I will always return to Metro for future purchases vs. going t ES350 I was looking for.Skylar was excellent in explaining the features of my new car. I will always return to Metro for future purchases vs. going to the much closer Lexus/Akron dealership due to professionalism and courteousy More
by Zman010246
Employees Worked With
Other Employees :
Skylar was EXCELLENT, Desiree Payne
July 27, 2021
This is my second car purchased from Desiree and she has been nothing short of amazing! She helped me through the process, made sure I got the payments I wanted and was friendly and excited through it all! been nothing short of amazing! She helped me through the process, made sure I got the payments I wanted and was friendly and excited through it all! I 100% recommend Desiree for the purchase of your Lexus! More
by LMB123
Employees Worked With
Desiree Payne
July 27, 2021
Awesome customer service! Colin Haire is very good to work with, he keep you updated all the time. Everyone seems to be very nice 10/10 highly recommended. work with, he keep you updated all the time. Everyone seems to be very nice 10/10 highly recommended. More
by amandanguyen117
Employees Worked With
July 26, 2021
Very courteous and clean. They were very concerned that I had a good experience and met all my time constraints. They really took the time to make sure that I bought the right car had a good experience and met all my time constraints. They really took the time to make sure that I bought the right car More
by LISA.MARKO
July 21, 2021
Mr. Darwish was very easy to talk to and very professional. He knew the Lexus product and the benefits of buying one. I appreciated his knowledge. The entire staff was extremely knowledgeable and professional. He knew the Lexus product and the benefits of buying one. I appreciated his knowledge. The entire staff was extremely knowledgeable and professional. This was the first time I enjoyed the car buying experience! I am proud to be a Lexus owner! More
by Janet.weeks
Employees Worked With
July 20, 2021
Desiree was awesome to work with and I had a pleasure getting to purchase my first Lexus w the metro Lexus team! Desiree was nothing short of informative and helpful to guide me through this. I highly re getting to purchase my first Lexus w the metro Lexus team! Desiree was nothing short of informative and helpful to guide me through this. I highly recommend the Cleveland location and Desiree for future purchases ! More
by chelsieann13
Employees Worked With
Desiree Payne
