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Metro Lexus
Cleveland, OH
3,103 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,103 reviews
August 18, 2021
Everyone is attentive, respectful and dedicated to the needs of the customer needs of the customer More
by Monica
Employees Worked With
Other Employees :
Abigail Prior, Skylar Lippiatt, David Markuszewski
August 18, 2021
From the moment we met Terry try to make me comfortable. Terry was relentless in making a good deal on my purchase. With her patience and not trying to high pressure sale me was refreshing. Keep up the god Terry was relentless in making a good deal on my purchase. With her patience and not trying to high pressure sale me was refreshing. Keep up the god work. More
by Clydefrierson
August 17, 2021
Very pleasant and professional team. Bought 2 cars already from them. Each time was smooth and easy. Highly recommend to everyone and will prefer here next time too. already from them. Each time was smooth and easy. Highly recommend to everyone and will prefer here next time too. More
by Flashmoe
Employees Worked With
August 16, 2021
Exceptional experience and would recommend highly. The process was easy and was also very painless. Thank you for my second Metro Lexus car and purchase. process was easy and was also very painless. Thank you for my second Metro Lexus car and purchase. More
by tribewatcher
Employees Worked With
August 14, 2021
We were impressed by how professional, knowledgeable, and friendly everyone was. They made us I feel as though we were their only customer. Our sales person was extremely helpful. Every time we met with Terr friendly everyone was. They made us I feel as though we were their only customer. Our sales person was extremely helpful. Every time we met with Terry Ramey she met us with a welcoming smile, answered all our questions and soothed our anxieties. Terry continued to communicate with us over several months . We were impressed with her as a sales person and would recommend her and Metro Lexus to anyone interested in purchasing a car. More
by Kathleen.w345
Employees Worked With
August 14, 2021
Service occurred as we discussed if not a bit faster. Overall excellent experience. Overall excellent experience. More
by Tandrsn
Employees Worked With
August 14, 2021
This is how a car purchase should happen-a smooth, flawless transaction. I literally purchased a car site unseen and everything was handled by the time I got to the dealership. Kudos to Rami, Denae, A flawless transaction. I literally purchased a car site unseen and everything was handled by the time I got to the dealership. Kudos to Rami, Denae, Abbi and the Metro Lexus team! More
by sbh1968
Employees Worked With
Abigail , Denae Jones, Rami Homsi
August 14, 2021
I would recommend everything about this place! Staff is 100%. Kevin started me off, Rami Homsi was excellent and one of the best sales guys I’ve ever met. David Weaver was very helpful in helping me feel c 100%. Kevin started me off, Rami Homsi was excellent and one of the best sales guys I’ve ever met. David Weaver was very helpful in helping me feel comfortable in closing the deal, not to mention took really good care of me just like Rami did and Abigail Prior was very knowledgeable and super helpful teaching me how to operate my new vehicle. The presentation to congratulate me today was an experience I will never forget… they captured it on video too! Very greatful! Thank you. More
by Gabe_reyes
August 14, 2021
The knowledge, professionalism, and friendliness was impressive. they each made us feel as though we were there only customer, especially our salesperson, Terry Ramey. Terry was so welcoming and helpful impressive. they each made us feel as though we were there only customer, especially our salesperson, Terry Ramey. Terry was so welcoming and helpful. We would gladly recommend sending anyone to her .We would highly recommend metro Lexus to all of our friends and family as well. More
by Kathleen.w345
August 13, 2021
Everyone we met was very helpful, ,friendly, and knowledgeable. Rami and Skylar were especially helpful and knowledgeable, Will recommend all my friends to buy from Metro Lxus knowledgeable. Rami and Skylar were especially helpful and knowledgeable, Will recommend all my friends to buy from Metro Lxus More
by dennismileti
Employees Worked With
Skylar Lippiatt, Rami Homsi
