
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Terry and her team have been amazing! Her patience with myself and my husband was superb! All of our questions were answered with professionalism and warmth. I would recommend her to friends and family!! myself and my husband was superb! All of our questions were answered with professionalism and warmth. I would recommend her to friends and family!! More
What a fantastic experience from 700 miles away. I will always purchase my vehicles from this dealership and will have them shipped to me. Thank you for providing a wonderful service! always purchase my vehicles from this dealership and will have them shipped to me. Thank you for providing a wonderful service! More
I had a great experience at Metro Lexus. My salesman Bob was very professional and knowledgeable. From the time I called in to inquire about my vehicle throughout the entire process Bob was straightforward. was very professional and knowledgeable. From the time I called in to inquire about my vehicle throughout the entire process Bob was straightforward. More
Bob was great to partner with- very approachable and efficient to get me in the car I wanted! Metro Lexus went over and beyond on their service to make me feel like a valued customer!! efficient to get me in the car I wanted! Metro Lexus went over and beyond on their service to make me feel like a valued customer!! More
I bought my car from Jessica in March of 2021. Since I live in Pennsylvania our negotiations took place over the phone. I drove to Cleveland (3hour drive) to check everything out before I finalized the d live in Pennsylvania our negotiations took place over the phone. I drove to Cleveland (3hour drive) to check everything out before I finalized the deal. Jessica was extremely helpful and discussed the procedure (test drive, detail of car, meeting with finance (David Weaver) to sign papers and meeting with Skylar to help set up the inside of car ( preferences-seat location, radio,Sirius, how to work the screen etc). Jessica even suggested places nearby to have lunch. The big surprise at the end was the celebration from everyone at Metro Lexus for buying my Lexus 350RX. I recently called Jessica for information on my warranty. Jessica looked into my questions and got back to me the same day. The only regret I have is I don’t live closer to this Lexus dealership. Thanks again for all your help—- I love my car! More
Our experience with Jessica, Dave, and Skylar was exceptional. Jessica was so accommodating to me and my family. We look forward to working with them again for our future purchases! exceptional. Jessica was so accommodating to me and my family. We look forward to working with them again for our future purchases! More
Bob made our experience of buying a new car seamless and stress free. He listened to our needs and worked to find the right car for us. He always followed up when he said he would and we grew to trust him stress free. He listened to our needs and worked to find the right car for us. He always followed up when he said he would and we grew to trust him almost instantly. Bob truely wants what’s best for the customer. We have always had a great experience with Metro Lexus and all of their staff. More