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Metro Lexus
Cleveland, OH
3,098 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,098 reviews
January 07, 2022
The dealership’s customer service is truly second to none and they care about satisfying the customer whether it be a new vehicle purchase or in the service department etc. the customer service always remain and they care about satisfying the customer whether it be a new vehicle purchase or in the service department etc. the customer service always remains consistent in my experiences with this dealership and I am on my 3rd vehicle now and I will be back for many more in the future. More
by Detax01
January 06, 2022
Pete (Gm)Jeff (gsm) and Lisa my sales consultant were awesome. She had the car I was interested in ready before I got there. Great customer service..washed. Cleaned. And a full tank of gas!! awesome. She had the car I was interested in ready before I got there. Great customer service..washed. Cleaned. And a full tank of gas!! More
by Bankshot5660
Employees Worked With
Other Employees :
Skyler , Denae Jones, Lisa Cales
January 06, 2022
Class dealership with class people. Colin Haire did an excellent job finding the desired vehicle and expediting the entire process. All the people that we met at the dealership were congenial and professi excellent job finding the desired vehicle and expediting the entire process. All the people that we met at the dealership were congenial and professional More
by Chucker2018
December 31, 2021
This is our third time working with Matt. He was fantastic! He was helpful, kind, and showed a genuine interest in making sure we were satisfied with our new car. He made sure to let us know that fantastic! He was helpful, kind, and showed a genuine interest in making sure we were satisfied with our new car. He made sure to let us know that we could contact him anytime we had any questions about our new 2022 Lexus 350 RX. My son remarked about his professionalism and that it was obvious that he enjoyed his job. More
by wlutkus
Employees Worked With
December 31, 2021
Great experience with Jessica!! Very accommodating and understanding while assisting us in finding a new vehicle understanding while assisting us in finding a new vehicle More
by Loprichm
December 31, 2021
Always a first class experience Customer appreciation is Always a first class experience Customer appreciation is always expressed Service is always great and so are the accommodations Always a first class experience Customer appreciation is always expressed Service is always great and so are the accommodations More
by lbarth8604
Employees Worked With
