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Metro Lexus
Cleveland, OH
3,122 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,122 reviews
March 14, 2025
The entire staff was very professional, fair, and transparent throughout the sale process. The entire experience was smooth and well-managed, and I was able to get a great deal on a great car. I hi transparent throughout the sale process. The entire experience was smooth and well-managed, and I was able to get a great deal on a great car. I highly-recommend requesting Christian Miller from the Cleveland dealership to help you buy or lease your next car! More
by oleksy.ernest
March 12, 2025
It was great to work with Terry! She is professional, personable, and competent. We drove 3 hours to the dealership to make a deal, and it was worth it! She is professional, personable, and competent. We drove 3 hours to the dealership to make a deal, and it was worth it! More
by Joedandylion
Employees Worked With
March 12, 2025
Metro Lexus is the best place. You can buy a car very fair very very helpful. Everybody is very pleasant. You can buy a car very fair very very helpful. Everybody is very pleasant. More
by robertgerrick
Employees Worked With
March 11, 2025
Everyone we encountered was super friendly and helpful. Colin did an amazing job providing information on the various options. Colin did an amazing job providing information on the various options. More
by dawnstagliano7
March 11, 2025
Everyone was very welcoming and was pleasant to work with. Also they were great with communicating and very friendly. with. Also they were great with communicating and very friendly. More
by sultanasumi1
Employees Worked With
March 08, 2025
Everything was explained and after they sent me the results of the diagnostics, the car was ready within hours. By the way my Lexus is 13 years old. results of the diagnostics, the car was ready within hours. By the way my Lexus is 13 years old. More
by gold4scott
Employees Worked With
March 08, 2025
Simon was great as my salesman rep. He was very informative. Knowledgeable of the product, and available to the customer. He was very informative. Knowledgeable of the product, and available to the customer. More
by jfrye1976
March 07, 2025
I worked with Maria during my experience. She worked with me very well and went above and beyond making sure I had an exceptional experience. She worked with me very well and went above and beyond making sure I had an exceptional experience. More
by Achambliss93
Employees Worked With
March 07, 2025
We have been dealing with Metro Lexus for over 20 years. We have had excellent service and would never consider going anywhere else. We love our Lexus!! This is Lexus number 7. We have had excellent service and would never consider going anywhere else. We love our Lexus!! This is Lexus number 7. More
by Rfsmith623
March 07, 2025
Terry Raney is simply the best. I have leased my last 7 RX's from Metro-the last two from Terry. She is professional, knowledgeable, and she made the experience enjoyable. I have leased my last 7 RX's from Metro-the last two from Terry. She is professional, knowledgeable, and she made the experience enjoyable. More
by Rhginc
