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Lexus of Cleveland
Cleveland, OH
3,456 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,456 reviews
December 31, 2025
Seth was knowledgable, professional, courteous, honest, and did not pressure us into anything. We highly recommend Seth and Lexus of Cleveland. and did not pressure us into anything. We highly recommend Seth and Lexus of Cleveland. More
by dthollidaysin
Employees Worked With
December 30, 2025
Very excellent job with sales Maria was wonderful and I will be referring more customers to her will be referring more customers to her More
by vudon99
Employees Worked With
December 30, 2025
I recently purchased my car at Metro Lexus and have a great experience. Ryan was extremely helpful and made my experience smooth and memorable. I’m a returning customer and Ryan always does a great job a great experience. Ryan was extremely helpful and made my experience smooth and memorable. I’m a returning customer and Ryan always does a great job assisting me with the process. I love my Lexus. Thank you again to Metro Lexus team for professionalism and great customer service. Highly recommend this dealership and Ryan. More
by naiademi
Employees Worked With
December 30, 2025
The dealership was amazing. Terry was an amazing help through the whole process. We are extremely happy with our purchase. Terry was an amazing help through the whole process. We are extremely happy with our purchase. More
by Buckmanbrianna71
Employees Worked With
December 30, 2025
Our experience was fantastic. Terry was a great help through the whole purchasing process. We are very happy with our purchase. Terry was a great help through the whole purchasing process. We are very happy with our purchase. More
by Buckmanbrianna71
Employees Worked With
December 30, 2025
Pleasant experience. Customer focused and responsive with good follow up and clear communication. Car delivery experience was especially nice and provided thorough expla Customer focused and responsive with good follow up and clear communication. Car delivery experience was especially nice and provided thorough explanation of car features which was much appreciated. Very pleased overall with this dealer experience. More
by JVargo
December 30, 2025
The dealership was amazing. Terry was an amazing help through the whole process. We are extremely happy with our purchase. Terry was an amazing help through the whole process. We are extremely happy with our purchase. More
by Buckmanbrianna71
Employees Worked With
December 30, 2025
My Fiancée and I received the best customer service I’ve ever experienced from Terry! She was absolutely amazing from the second we walked in to the second we left the dealership in our new Lexus! She was e ever experienced from Terry! She was absolutely amazing from the second we walked in to the second we left the dealership in our new Lexus! She was extremely helpful in every aspect of the buying process, as well as helping us to find the perfect used vehicle that suited our needs and wants to perfection. I will definitely be recommending everyone I know to Terry Ramey at Lexus of Cleveland! More
by TomFord
Employees Worked With
December 30, 2025
I have now purchased numerous vehicles here. I come back for the excellent and convenient service. A happy customer. I come back for the excellent and convenient service. A happy customer. More
by Drchadm
Employees Worked With
December 29, 2025
Great company to work with. Allison did a fantastic job getting the car I wanted. Allison did a fantastic job getting the car I wanted. More
by tcchristian
