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Metro Lexus
Cleveland, OH
2,951 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,951 reviews
November 11, 2024
Enjoyed working with Colin, Metro only sells used cars they would drive themselves. In this regard their reputation precedes them. They don't have a huge selection, but the cars they keep from Trade-in they would drive themselves. In this regard their reputation precedes them. They don't have a huge selection, but the cars they keep from Trade-in are in line with the standard you would expect from a premier Lexus dealership. More
by MK
November 08, 2024
Seth was very helpful with the purchase of our Lexus. There was never any unnecessary pressure and he even stayed late to get the deal done. I would recommend him and the dealership to anyone who is loo There was never any unnecessary pressure and he even stayed late to get the deal done. I would recommend him and the dealership to anyone who is looking for a quality car and a professional salesperson! More
by chud6
November 06, 2024
Best experience buying a vehicle in my long life. No pressure. Treated like a Rockstar. No pressure. Treated like a Rockstar. More
by Mross83154
November 04, 2024
Our fourth ES350 from Metro Lexus. The price was right and Colin and Cam were great to work with. The price was right and Colin and Cam were great to work with. More
by Kaczmaster
November 02, 2024
Had a great experience dealing with Simon for our new Lexus NX350H. He made the process efficient and very transparent. On the delivery day he thoroughly explained how to use all the various options an Lexus NX350H. He made the process efficient and very transparent. On the delivery day he thoroughly explained how to use all the various options and setup of the car. Great to work with. More
by Greg
November 02, 2024
Couldn't have asked for a better experience than I had at Metro Lexus + I'm loving my new RX-500h. Thanks! Metro Lexus + I'm loving my new RX-500h. Thanks! More
by iwanaclay
Employees Worked With
November 01, 2024
After initial negative response, when we got to Terry we’re treated like Royalty. Thank you. we’re treated like Royalty. Thank you. More
by Herriott1999
October 31, 2024
Enjoyed being introduced to the Lexus family and culture of excellence! Candice was extremely helpful and ensured I was completely satisfied with my purchase. of excellence! Candice was extremely helpful and ensured I was completely satisfied with my purchase. More
by robertbibby
October 31, 2024
Purchased my RC F 5 years ago from Christian at Metro Lexus, Cleveland. Service over the past 5 years mostly was directed by Jeffrey. Jeffrey was always on top of what was needed and kept me informed. Lexus, Cleveland. Service over the past 5 years mostly was directed by Jeffrey. Jeffrey was always on top of what was needed and kept me informed. If purchasing, look-up Christian and for service insist on Jeffrey. Lexus is a great car too. My service was routine stuff and 1 flat tire, nothing really wrong with the car. More
by Al
October 31, 2024
Seth was professional, prompt, transparent, easy to work with on the purchase of our gx550. We will look to him to do business in the future with on the purchase of our gx550. We will look to him to do business in the future More
by Andy
