Metro Ford - Service Center

As usual I had a positive experience at Metro Ford. Services were performed to perfection and in a timely manner. Thank you Troy. Services were performed to perfection and in a timely manner. Thank you Troy. More

Got my truck in when they were very busy said it could take a couple of weeks was finished in one week price was what they quoted everybody was pleasant couldn’t ask for anything else take a couple of weeks was finished in one week price was what they quoted everybody was pleasant couldn’t ask for anything else More

Took us right in and gave us great service! My car is working perfectly now. Thank you. My car is working perfectly now. Thank you. More

I had a great experience and fast service with Metro Ford thank you very much thank you very much More

The staff are amazing at the dealership, they make sure you are comfortable and make sure to try everything possible to make you get what you need over there. you are comfortable and make sure to try everything possible to make you get what you need over there. More

I was accidentally charged an additional 300$ which the dealership could not explain. Then when asked I was only refunded roughly $250 instead of the entire 300? Confusing as heck. dealership could not explain. Then when asked I was only refunded roughly $250 instead of the entire 300? Confusing as heck. More

Had a problem with the business manager James Tibbitts during the sales I told him that there would be a payment due on my old truck on July 15th . He told me not to worry about it my old truck would be p during the sales I told him that there would be a payment due on my old truck on July 15th . He told me not to worry about it my old truck would be paid off the next day 7/8/2024 . On July 15 Ford credit took out $338.46 out of my account ( 060588284). He was little to no help with getting a refund back from Ford credit. If he had told me there maybe a problem I would have stopped at my bank on my way home and my auto pay. He never admitted it was his fault and also stopped answering my calls. I just received my refund 8/9/24 after many calls to Ford Credit. I purchased a new Ford Ranger XLT, More

Troy, Service Manager was extremely friendly, caring and accommodating! He provided an explanation of future repairs and their priority to be scheduled. accommodating! He provided an explanation of future repairs and their priority to be scheduled. More

Brought my truck in for routine NYS inspection. It required some front end work. Ron gave me a quote and I said do it. 5 minutes later the technician came in and gave me a detailed explanation as t It required some front end work. Ron gave me a quote and I said do it. 5 minutes later the technician came in and gave me a detailed explanation as to what was to happen. Just like that the work was done efficiently and correctly. Always glad to do business at Metro More

Extreme professionalism at all times. I was waited on by a man named Hanlon. He is top-notch. I was waited on by a man named Hanlon. He is top-notch. More