Metro Ford - Service Center

Had an emergency with the car my Ford edge. The guard in the front was dragging and then completely fell off. It was a Saturday so I went to the metro for Dealer and asked them. Would they be a The guard in the front was dragging and then completely fell off. It was a Saturday so I went to the metro for Dealer and asked them. Would they be able to give me in. Weekends are skeleton crew. But one of the reps advised me to call him back at 12. Thank God he was able to get me in and remote the splash guard. That’s what I call. Great service. More

Always professional and courteous at Metro Ford. They take good care of my F150 truck. They take good care of my F150 truck. More

The service advisors and technicians are great. This specific visit I came in without an appointment, you can't schedule when a tire will go down. Brian, the advisor wrote up my repair order and ha This specific visit I came in without an appointment, you can't schedule when a tire will go down. Brian, the advisor wrote up my repair order and handed it to the technician who then showed me why my tire was going down. Within about 30 minutes of my telling Brian what was wrong with my car, it was fixed and I was ready to be on my way. All of this as I said, without an appointment. Great teamwork with this service department. More

Great service. !- and I plan on future business with them !👍👍👍👌. Very accommodating, and can relie on their workmanship !- and I plan on future business with them !👍👍👍👌. Very accommodating, and can relie on their workmanship More

Great experience. Always very easy to talk to. They explain everything if they run into a problem. The reason I keep going back. Always very easy to talk to. They explain everything if they run into a problem. The reason I keep going back. More

Great group of people. Very efficient, quick, easy to speak with, they e plain everything they've done and answer any questions you may have about the future life of your Very efficient, quick, easy to speak with, they e plain everything they've done and answer any questions you may have about the future life of your vehicle. Example, they inspected my truck, which passed, and changed my oil. They then told me it was almost time for new tires and when to come back for a new oiil change. I'm very grateful tthat they treated me with so much respect. Other places have tried to con me I to getting unnecessary work done just because I'm a woman and I'm not supposed to know any better. More

Went in for the recall on the Explorer backup camera. Now I get the "Reverse breaking not available" warning every time I put it in reverse. Wonderful. Now I get the "Reverse breaking not available" warning every time I put it in reverse. Wonderful. More

Donal was great. Very personable, knowledgeable and kind. I was kept informed regarding my car, recommended appropriate care, and was extremely responsive. He made my Very personable, knowledgeable and kind. I was kept informed regarding my car, recommended appropriate care, and was extremely responsive. He made my service appointment exceptional. Also, I have to give shout out to the complimentary pick up and drop ride for your service. The gentleman that does that is wonderful. More

Horrible service. Works was under warranty too which should have been easy. Had to help the team diagnose the problem, which I told them I had. Works was under warranty too which should have been easy. Had to help the team diagnose the problem, which I told them I had. More

Service is an easy task at Metro Ford. You drive in tell them what you need done watch TV the technician come tell you what’s going on you tell them to fix it and it gets done, and done ri You drive in tell them what you need done watch TV the technician come tell you what’s going on you tell them to fix it and it gets done, and done right. Can’t be any easier then that. More