3,061 Reviews of Metro Ford - Service Center
As an 81 year old woman, I have been very dependent on interaction with service managers are the best. We have our 2012 Ford Fusion for 12 years. Mileage is 106,000. It is still “going strong”. Ju interaction with service managers are the best. We have our 2012 Ford Fusion for 12 years. Mileage is 106,000. It is still “going strong”. Just passed inspection. perfect shape. In all of 12 years only service was at METRO. every 3 to 5 thousand miles. More
AJ Denton was fantastic. Very responsive and professional. Overall great experience with minimal stress. Had the truck service recently, well done. Very responsive and professional. Overall great experience with minimal stress. Had the truck service recently, well done. More
couldn’t have been any better sevice was great. .Very satisfied troy was excellent and very helpful .Very satisfied troy was excellent and very helpful More
Team was responsive and provided the facts necessary for me to make the most informed decision. me to make the most informed decision. More
I am very pleased with Metro. Disgusted with Ford. 3 months w/o truck parts Disgusted with Ford. 3 months w/o truck parts More
Donny was very helpful- he did not “talk down” to me- some service people do, at some dealerships. My concerns were addressed completely and competently. No complaints. some service people do, at some dealerships. My concerns were addressed completely and competently. No complaints. More
The work done was fine. . but the $150 for checking the heated seats and than the $850+ to make the repairs is crazy..this will be my last ford truck . but the $150 for checking the heated seats and than the $850+ to make the repairs is crazy..this will be my last ford truck More
Well at Metro Ford they always keep you updated as to the work and how it is progressing. Unfortunately sometimes things happen. The truck was dropped off on Wednesday. Being a diesel dually it takes up a lo work and how it is progressing. Unfortunately sometimes things happen. The truck was dropped off on Wednesday. Being a diesel dually it takes up a lot of space they notified me that the truck wouldn’t be ready as expected and immediately offered me a loaner. Being retired I didn’t care. They finished the job called me and I was amazed at the quality and professionalism that I always get at Metro Ford More
Your new Customer Service Gentleman, (Connly? Forgot his name. His 4th day working for you. So new he doesn’t have business cards yet). He. Treated me with such EXCELLENCE and knowledge. I felt s Forgot his name. His 4th day working for you. So new he doesn’t have business cards yet). He. Treated me with such EXCELLENCE and knowledge. I felt so taken care of with the servicing of my vehicle and his discussion promising me future notifications for service appointments for my vehicle that I just purchased. Because of his professionalism I will go no where else but Metro for my future maintenance services. People complain too often please make note of his good job. Leslie More