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Metro Ford - Service Center

Schenectady, NY

4.4
3,061 Reviews

3,061 Reviews of Metro Ford - Service Center

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May 21, 2023

brought car in for noise in front end. replaced parts but still have issue. bringing back More

by GATESAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ostrander
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

Pain in the butt to schedule online. called and I had an appointment the next day.Inspection was quick. More

by Granttheresa56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

The work was complete and done well. The car was also washed and clean front and back. More

by Aldi955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Don was a pleasure to work with. Explained everything that was needed, and gave an accurate estimate. There were no surprises. More

by emt9370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don eden
May 19, 2023

Service team is professional and friendly. They answered lots of questions with thoughtfulness and courtesy. Always a good experience at Metro Ford! More

by CAVE1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

They got me in right away to have 4 tires mounted and balanced. I had to wait around 90 minutes. Efficient and professional. More

by B150BP2016
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Convenient, professional, clean facility. Recall appointment. They estimated the car would be done in one hour but car was ready in 30 minutes. Wonderful as we were waiting for the service. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

It's a greater place to get your work done vary efficient and easy to talk to and do great work More

by Kilmartinlloyd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Fast and courteous. Service staff was very helpful. Service was completed in a timely fashion. More

by dockster2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Dan Cole , JT , AJ , were very helpful I would highly recommend Metro Ford to my friends and Family, very happy with my new 2023 STx F-150. More

by electriciansean
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Cole , and AJ. Don't remember his last name
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