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Metro Ford - Service Center

Schenectady, NY

4.4
3,061 Reviews

3,061 Reviews of Metro Ford - Service Center

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June 01, 2023

Very good service ,took care of me in a very perfessional way, I'm on crutches and took care of me like a V.i.p ,I highly recommend them. More

by JETSFAN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Dealership hasnt called back in three day of trying to schedule service on my f250. This was after have same problems with radio. Now my tailgate doesnt open and key fab has low battery. They say electron More

by Bobby we
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
May 31, 2023

Needed work was performed completely, and in a short time period. Fortunately, I had points available or otherwise it would’ve been an expensive process for a check up and oil change. More

by vgbruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall anyone’s name
May 25, 2023

I had my 2015 explorer serviced down at quick lane truck service and I don’t trust anyone else other than Ron Bissonette and Ray to take care of my truck. They both went above and beyond to ensure everythin More

by jstrawberrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette, Ray
May 24, 2023

Always friendly and accommodating for most everything. I miss John Konik! Will bring my Edge back! More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Professional work done in a timely manner. The Metro Ford staff was friendly and knowledgeable. More

by Aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

The work I had done was two catalytic converter‘s installed. It took one year to get the parts, but I guess that was out of your control, but I was very happy with working with Rob. More

by Dnwillimott
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Have not had a good experience here at any of my appointments. Poor customer service More

by sicklerjamie516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ostrander
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Lengthy progress, was promise car back at a certain time numerous times but were delayed. The car ended up still missing a piece to fix my mirror. And the customer was service was not good, couldn’t really More

by ajoyce0302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Carach
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
3.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Dariano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marincic, Roger Gordon
May 23, 2023

I would recommend metro ford service to anyone looking to get their car repair they did an excellent job More

by Fordyce08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
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