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Metro Ford - Service Center

Schenectady, NY

4.4
3,061 Reviews

3,061 Reviews of Metro Ford - Service Center

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June 07, 2023

PARTS CENTER IS ALWAYS READY TO HELP AND GETS TO RIGHT PART THE FIRST TIME More

by jmatgm1
Recommend Dealer
Yes
Employees Worked With
MIKE
June 07, 2023

Metro Ford has been outstanding! Sakes and service have been some of the best people I’ve dealt with in auto industry. More

by Doug B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marincic
June 07, 2023

The service department is friendly and helpful and customer focused. I always enjoy working with them. More

by Forward Only Rolling Downhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Peek
June 07, 2023

I received great service from Metro Ford. The gentleman that helped me was very nice and knowledgeable. More

by sylvanas379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
June 07, 2023

Professional and accurate. Very happy with the service and the personal that I interacted with. More

by WEBTROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

I have been servicing my vehicles here for years. I have always been happy eoth the service and wait times. More

by 2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

People were very courteous and professional and prompt. People were very accurate in telling us how long the work would take More

by GABB143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
June 07, 2023

This is the second truck I bought from Metro Ford so far so good the new truck has got a couple of glitches but service has been very helpful, so I have no problems yet and everyone has been very courteous More

by WCOSTELLO40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Every time I go to Metro I always get my truck serviced and back before the time they said it would be ready More

by robo1825
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

They got me in quick and fixed the issue. The service department people were courteous. I will buy my next vehicle from Metro. More

by Davidlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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