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Metro Ford - Service Center

Schenectady, NY

4.4
3,061 Reviews

3,061 Reviews of Metro Ford - Service Center

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June 09, 2023

Very pleased with the service. Diagnosed the issue and took care of it. Will continue to use Metro Ford More

by UALBANYRUGBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
June 09, 2023

The team has always been very honest about how long work will take and that’s appreciated. More

by JILL.GRYGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
June 09, 2023

This is not my vehicle this I'd not my vehicle this is not my vehicle More

by WBILL517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

I've never had a bad experience in 20 years, sales or service Thank you More

by rjroberts2341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
June 08, 2023

Great service I’m always happy. Easy to talk to staff and no Chicanery. Can’t complain More

by ronniefreeman69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Rude service advisor jay and manager Troy. Speak down to women, tired of them talking down to me like I don’t know about my vehicle More

by asmith3236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Hanlon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

I brought my truck in for body work and every time I had to call the shop for updates. I also noticed serval places with extra damage that weren’t there when I dropped the truck off. When I brought it to th More

by ryguy18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Askew
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in Collision
June 08, 2023

Ron the service advisor in the truck shop was awesome to deal with and the turn around was fast More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron bissonette
June 07, 2023

Service personal were friendly & new exactly what I needed done to vehicle.Very happy with service. More

by zigzagdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Awful service, awful tech, awful experience, i was turned away after expressing my unsatisfactory experience More

by Rich smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Hanlon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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