Metro Ford - Service Center

Excellent service. Will always return. Next vehicle will be a ford ev thank you for your service Will always return. Next vehicle will be a ford ev thank you for your service More

Great Staff, Very Helpful. They Know How To treat there customers.Very Happy With My 2023 F-150 Truck . They Know How To treat there customers.Very Happy With My 2023 F-150 Truck . More

Had a repair that needed an immediate attention . They were able to take us that day complete the work in a timely manner. The service people were extremely helpful and professional. They were able to take us that day complete the work in a timely manner. The service people were extremely helpful and professional. More

Metro Ford is always number one in my book. I’ve been going there for over 30 years they take excellent care of our vehicles they get us in and out the repair is always done correctly. What mor I’ve been going there for over 30 years they take excellent care of our vehicles they get us in and out the repair is always done correctly. What more can you ask for More

Troy Hanlin is still the best Service Manager in 518. Bill Hearley is the best salesman and Jay and Anthony did a great job also. Appointments are in on time and repairs are excellent ! Bill Hearley is the best salesman and Jay and Anthony did a great job also. Appointments are in on time and repairs are excellent ! More

Quick, hassle free Good overall experience love the video analysis of the service Good bye analysis of the service Good bye More

1 1 1 1 Overall bad in every way. I had to contact Ford. Problem still there and not fixed and I was charged on top of that I had to contact Ford. Problem still there and not fixed and I was charged on top of that More

Very good service excellent commutation between all parties involved. Very happy with the final outcome parties involved. Very happy with the final outcome More

Efficient puntual agradable good ambient give me solution economical make the job on good shape 👌 economical make the job on good shape 👌 More

Made an appointment by phone in advance 5/23/23 with details of services I wanted completed. Dropped off my vehicle on 5/31/23 at 7:30am and had to repeat the process of what I wanted completed. Schedul details of services I wanted completed. Dropped off my vehicle on 5/31/23 at 7:30am and had to repeat the process of what I wanted completed. Scheduling service by phone isn’t very useful if no record is kept. Verbally agreed to a pick up time of between 4 & 4:30pm that afternoon. Arrived at 4:30 for pickup to only have to wait an additional 25 to 30 minutes. A few days later my oil indicator alerted on my dashboard for change. I checked my oil which was changed from what I could tell and reset the dashboard. Red Battery cap left ajar from the connection point, other fluids not topped off (Engine coolant reservoir & windshield fluid) which I believed are covered in the service I paid and waited for, end service felt rushed and I’m not satisfied with the experience. I have had 2 leases and purchased my first car at metro and do majority of my service here just hurt my trust that my time and resources where not treat with the same value that I placed in the company may consider looking else where for better complete services in the future. More