Metro Ford - Service Center

Exceptional customer service. I exclusively go to this service center for all of my vehicle matters. They're quick and communicate everything thoroughly. I will continue toget all I exclusively go to this service center for all of my vehicle matters. They're quick and communicate everything thoroughly. I will continue toget all of my service done through Metro. More

When I go in for service. They really try to have car fixed in the timeframe they say. They really try to have car fixed in the timeframe they say. More

Timely nice got the job done. No fuss . One day done . Left the car clean No fuss . One day done . Left the car clean More

A number of items to address. Body work following an incident. Some difficulty getting all items corrected. Service was quick and all resolved. In all not really any complaints. Body work following an incident. Some difficulty getting all items corrected. Service was quick and all resolved. In all not really any complaints. More

I wasn’t going to bother with a review from last visit because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the maj because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the major stuff oil change, new tires and nys inspection. They missed or forgot minor details like resetting oil life indicator after oil change, not topping windshield fluid, left valve cover off one wheel, didn’t evenly fill tires with air I had to stop and fill air in tire. Also my drivers side window was left partially open at pickup on a rainy day too. But overall tires are running great oil seems good. Just minor things I should not have had to experienced. More

Super friendly and easy to get answers to questions and the service went super smooth the service went super smooth More

Good, fast and pleasant service from the service advisors. I will say they told me a sticker would be in my window for the next service. However it was never updated. So I will have to tend to my pa advisors. I will say they told me a sticker would be in my window for the next service. However it was never updated. So I will have to tend to my paperwork for when my next service will be. More

Great support from Nicole in helping me trade in and buy car. The process was great. car. The process was great. More

The first oil change is free and state inspection. Took two hours and ten minutes. Took two hours and ten minutes. More

This was my first visit to the service department with my brand new bronco. I was extremely pleased with the ease of the check in for my oil change and rotate. the waiting room was very clean and the service brand new bronco. I was extremely pleased with the ease of the check in for my oil change and rotate. the waiting room was very clean and the service did not take long at all. I would recommend this dealership to anybody. Also, I can't forget my salesman. AJ did a great job. Very happy with the outcome. More