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Metro Ford - Service Center

Schenectady, NY

4.4
3,061 Reviews

3,061 Reviews of Metro Ford - Service Center

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June 29, 2023

Everything was done to my satisfaction except they should have noticed my window washer fluid was low and filled it up.. Being handicapped I find it troubling buying it and doing it myself. Can I come More

by ldbd1005
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony
June 29, 2023

I always go see Donald Eden, because he always knows immediately what’s going on with my vehicles. The guy is a wealth of knowledge, indispensable for any employer. He gave me the full rundown as soon More

by CHUCKPASSARO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donald Eden
June 28, 2023

Aidan gave me very good customer service. My only complaint was that there were no loaner cars and my car was there for about four days. More

by Donna R.
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan
June 28, 2023

Efficient, friendly intake. Did a thorough inspection and found an item that needed attention and was an issue I was unaware existed. Lounge was comfy. Total cost was re More

by Rjohnson52
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

The work was great . Took a long time but they did a really good job More

by Karenkehrer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Askew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Peek
June 27, 2023

I had a great experience with Metro Ford. They were extremely professional, straightforward and friendly. More

by justin.ramos21
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marincic
June 27, 2023

Very customer friendly, Willing to go the extra mile to ensure that all issues are completely and adequately addressed. More

by jsewbank
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don McLean
June 27, 2023

The service team is always helpful and ready. The mechanic work is exceptional. I have brought my F150 here since I purchased it not sure when I’ll purchase another one, but they have taken great More

by jbaxter1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

When I picked up my vehicle, the bumper dropped when I stepped on. i had to make an appointment to come back. They fixed that. My reverse camera doesn’t work, it worked prior to bringing it in tailgate ha More

by darrenremillard20
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Unsure who I dealt with
June 26, 2023

Evaluated vehicle for safety same day as accident. Excellent service and workmanship. Paid attention to details. More

by jmischrn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon, Cary Peek
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