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Metro Ford - Service Center

Schenectady, NY

4.4
3,061 Reviews

3,061 Reviews of Metro Ford - Service Center

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July 04, 2023

They were very good with service. I will keepcoming back. I purchased the vehcile there too. Jay ostander wsa great. More

by REFFNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Brought in for recall. They found an issue with my air filter and immediately called. Courteous and quick service. More

by ANNA ROBLES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Jones
July 04, 2023

Excellent sales ( Hearley) and service (Troy H. ) Appointments always on time too. I will be happy to come back More

by TKellyJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Employees are knowledgeable friendly and informative. They accommodate the customer and strive for perfection always. More

by Al Jurczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Introne, Bill Marincic
July 04, 2023

Very good . Only complaint would be getting the right air pressure on front and rear tires. They rotate the tires after they set the pressure. More

by adkinsconstruction929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Staff is very engaged and responsive. Always informed about progress or updates. One of the best teams I have ever met! More

by CHouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

The people are always kind curious and helpful. They go above and beyond to do their jobs. Thank you everyone More

by GLASTETTERISABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Service Team is excellent. I have been going there for years and they're courteous professional and don't try to get you to purchase what is not necessary to maintain your vehi More

by beyleebean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Prompt friendly and on time. I will keep coming back, they take pride in their work and it shows. More

by KKELLIS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

They treat me good and seem to do a good job on maintenance of my vehicle l have been a customer since 1992 More

by davidborgeest60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The mechanic that worked on vehicle
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