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Metro Ford - Service Center

Schenectady, NY

4.4
3,061 Reviews

3,061 Reviews of Metro Ford - Service Center

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July 11, 2023

Great service with professional and helpful staff. Worked quickly and my car was ready on time More

by Karen.moffre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
July 11, 2023

I still have not gotten my car completed they are still waiting on clips and when I informed them my sunroof was not working NO ONE CALLED ME BACK More

by Meschell74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Askew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Peek
July 10, 2023

I have had good luck with Metro Ford especially with Troy Hanlon and the service department- very professional and convenient More

by Bill P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Very thorough explanations of my cars a/c issues. They told me several options I could take to fix it. Very nice & respectful. Did not take my car hostage. Definitely recommend More

by PUNKACHOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
July 09, 2023

Work completed on time. Fair price Friendly service. Advised of work needed next time in More

by CNSCHULTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

My car came out excellent I am very happy with it I would recommend you guys too anyone! Thank you. More

by jefferym131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Excellent service and work. I have used this dealership since I bought my car new in 2017, and have only experienced excellent customer support. More

by EROCK503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
July 06, 2023

Been a pleasure doing business. Happy to feel like a customer worthy of great service. More

by Apollo111ono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
July 05, 2023

Troy was helpful and prompt. I got my service completed fast. He was also able to point out my inspection was needed and got that taken care of fast. More

by ayocka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Troy was very helpful. I waited a short time and when the service was complete, he explained what was performed and what future services may be needed. More

by Randi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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