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Metro Ford - Service Center

Schenectady, NY

4.4
3,060 Reviews

3,060 Reviews of Metro Ford - Service Center

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July 23, 2023

Our family uses Metro Ford for service because they are friendly, fair, and accommodating. For the maintenance I do myself, the parts department guys are always helpful also! More

by kc2dzb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny (Service), Parts guys
July 23, 2023

Very helpful and explained what was needed , and the time it would take to do the job. More

by mnana811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

I brought my car for repair from and accident that was covered by Hartford Insurance. I did not have a good experience More

by Panorelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Askew
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

We have three Ford dealerships locally. We choose to travel out of town to go to Metro Ford. They are the most honest and trustworthy dealership to deal with. More

by adkclassics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

They have a very friendly staff that are very knowledgeable. I was treated with respect and not pressured at all. More

by mkrk400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

I picked Metro Ford because it was the top rated collision center listed on my auto insurance company’s website. I brought the car in. The staff at Metro Ford took care of the rest. They did a good More

by PLiu
Recommend Dealer
Yes
Employees Worked With
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
July 21, 2023

The gentleman who checked me in was very unpleasant, borderline horrible he didn’t care what I wanted to have done that day the mechanic was great. He did an awesome job very pleased. More

by johnblack6664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Hanlon
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

They are always very helpful , informative, willing to go extra mile , very very very helpful More

by DIVANENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Camuglia
July 21, 2023

Screwed up my E Brake and told me I had to pay 700 dollars to fix. They did not own up to their mistake. More

by shadowdragon20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerry Dariano
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Metro for treating me as a valued customer helping me with the service of my car. I really do appreciate that customer service. More

by Brone70Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Askew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Peek
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