Metro Ford - Service Center

Disappointed in extended warranty not covering a taillight that was leaking no crack’s obviously manufactured defect taillight that was leaking no crack’s obviously manufactured defect More

Patient, fast and efficient. I suffered a ding in a grocery store lot. I filed my insurance claim and made an appointment with Metro Ford prior to leaving for vacation. They assu I suffered a ding in a grocery store lot. I filed my insurance claim and made an appointment with Metro Ford prior to leaving for vacation. They assured me it would be done in time. To my delight it was. More

The staff was very friendly & informative during time of service, work on my vehicle was done in a timely fashion. service, work on my vehicle was done in a timely fashion. More

Service seem to be all right and everything went all right but one problem that I had is that the air pressure gauge light on right side front was down right but one problem that I had is that the air pressure gauge light on right side front was down More

Everything went smooth and our advisor Troy was awesome! Work was done ahead of schedule! Work was done ahead of schedule! More

Very professional, kept me advised of what was going and what was wrong with my truck what was wrong with my truck More

They don't seem to overbook. My car went into the bay almost immediately after I arrived. The service people are courteous and seem to be knowledgeable. My car went into the bay almost immediately after I arrived. The service people are courteous and seem to be knowledgeable. More

The car looks good, but the service before the car was in the shop was not good the shop was not good More

Jay at the service counter is always clear with his communication. They do what they say and deliver on time. Been a customer for over 5 years and they are my goto Ford Services place. communication. They do what they say and deliver on time. Been a customer for over 5 years and they are my goto Ford Services place. More

Very displeased in the wait time. Was not informed timely. The technician was not qualified to properly diagnose the issue nor was the supervisor. Was not informed timely. The technician was not qualified to properly diagnose the issue nor was the supervisor. More