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Metro Ford - Service Center

Schenectady, NY

4.4
3,113 Reviews

3,113 Reviews of Metro Ford - Service Center

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December 16, 2024

Very responsive service team. They provide excellent work, and are very accommodating. Will use in the future. More

by jbp1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Service is always great at Metro. The people are friendly and I’ve made a lot of friends over the years. I can’t imagine going anywhere else for service. More

by rpandori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Professional and very attentive to the people that come in and inquire about getting new vehicles More

by Newmarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Metro food a good job of repairing my vehicle. I am very happy with the results. More

by SCHUTTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 12, 2024

The Customer Service Department at Metro Ford is very professional and they always explain everything that will need to be repaired on your vehicle. More

by PFEIFFERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Bought my truck here so it makes sense to have them service and repair my vehicle More

by WICKSTERP87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Troy Hanlon takes care of my vehicles, he makes sure they are serviced correctly and returned to me clean. More

by Mark J Maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service techs
December 11, 2024

A the salesman was awesome and JT in finance was super indeed ! Praise be to God More

by rbreyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Came in with a door latch problem on the rear passenger door. Ron told me it would take several hours to fix. I was able to spend the day with my Grandaughter picked. True to his word as always the truck w More

by rpandori
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron in truck service
December 07, 2024

I was able to schedule a convenient time for me, and the service advisor was very nice and helpful getting me in and out. More

by TMLENZ0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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