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Metro Ford - Service Center

Schenectady, NY

4.4
3,059 Reviews

3,059 Reviews of Metro Ford - Service Center

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August 21, 2023

When you spend extra money on premium care warranty You would think Ford would provide a loaner vehicle when you bring a vehicle in for warranty work. That's not to mention the three thousand we paid over More

by benesch10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

Very friendly and knowledgeable staff. I also had a service call that went very well. More

by mkrk400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Jones , Bill Marincic
August 21, 2023

Fast, thorough and courteous. They know what they are doing. Very helpful, with work done on time. More

by Chrisavp58
Recommend Dealer
Yes
Employees Worked With
Gary, body shop
August 21, 2023

The mechanics and service staff at Metro are highly knowledgeable and a pleasure to work with. More

by Lcramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron B. , Roger Gordon
August 20, 2023

A fixed my car like new I was happy to get it back I miss my car a lot my car looks brand new I'm very happy to have it again I was very happy on the way they made it look beautiful I'm very happy to drive m More

by tammybaez25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Peek
August 20, 2023

Aj, josh and jt are the best! Super great with numbers, they know how to treat people! More

by DSTEARNS218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Denton
August 19, 2023

This dealership never fails to satisfy and the sakes and service staffs are highly recommended. More

by HALTAX2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marincic
August 17, 2023

Metro Ford got me in for service so quick! I didn’t have to wait weeks, they had me in and out didn’t have to wait all day! Professional and courteous. More

by Caresse927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
August 17, 2023

Very professional & polite. Showroom & waiting area we’re clean and organized. Oil change & tire rotation we’re preformed in under an hour. More

by carol.pinkans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Can't say much about the sales department but I have had good luck with service... More

by Jarrod319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob and Jay are top knotch !
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