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Metro Ford - Service Center

Schenectady, NY

4.4
3,059 Reviews

3,059 Reviews of Metro Ford - Service Center

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September 01, 2023

Service was good I liked the video the amount of time I waited was too long More

by chrismcgonigle77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
August 31, 2023

The service is phenomenal. Coming from southern CA I have very high expectations with car service and Metro Ford is excellent. More

by Markdevenpeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Everyone is courteous and friendly. However, when a 10am appointment turns into after 3pm that's a problem. I have a Ford d dealership 12 miles from me but choose Metro for sales and se More

by dottiegallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden's and Fred Rose
August 30, 2023

Excellent service, professional, will absolutely return for service. Troy went above and beyond for me during the entire process More

by risris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

The service dept. staff at Metro Ford are always friendly and provide a good explanation of the services performed on my vehicle. Troy is very helpful when my truck is More

by kmshaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

I called Metro Ford for service on my 2017 Ford Transit. The service done below estimate and on time. More

by rmartin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

No fuss no muss. Bing bang boom .Easy peesy.10 out of 10. Will return! More

by acer5201961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
August 25, 2023

I have always been satisfied with the service I received from Troy Hanlon of the service department. Confidence in those who service your vehicle is very important. More

by djw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

I feel very confident through the whole process of having my vehicle serviced at Metro Ford. Starting with Troy Hanlon who handles everything easily and efficiently right from the start. The technicians More

by Bill P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hurley
August 22, 2023

My car was ready when promised, the price was reasonable and no one tried to sell me anything more than the service I requested. More

by Connie S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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