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Metro Ford - Service Center

Schenectady, NY

4.4
3,113 Reviews

3,113 Reviews of Metro Ford - Service Center

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January 02, 2025

Metro Ford is the only place I would ever take my vehicles. It’s just not about service it’s about people, always friendly always willing to help More

by rpandori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

The staff is friendly and explains what is being done to your car so that you can understand. I was there for a recall. The service took less time that what was originally expected which is always great. More

by MMARTEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

I received great service for fixing the undercarriage of my Ford Escape. Appreciate it very much More

by caribbeanblue66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

They delivered my truck quickly and I was pleased with the dealership, my Sales person snd the finance guy 10/10 More

by PETER.POLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : parts guy was aldo good!
December 27, 2024

Always taken care of whenever I bring my truck in for maintenance. Very professional and I usually get out sooner than anticipated More

by robo1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Metro Ford has you covered from sales to service! I wouldn’t go anywhere else! More

by mkc415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Great customer service. I’m Glad I choose Metro Ford for all my vehicle purchases More

by scovy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Changed my Ford Edge battery, and the tech forgot to screw the air filter connections back in thank God I have trust issues could have had all sorts of debris in my motor More

by Rower591
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

on this service visit, the wait time for parts was long, once parts were in it took a week to finish the service that was suppose to take 1 to 1.5 days. When car was returned there were dirt/grease marks on More

by MEAIELLO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

They were respectful and honest about the wait time for the service I would go back there More

by deb394049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.