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Metro Ford - Service Center

Schenectady, NY

4.4
3,056 Reviews

3,056 Reviews of Metro Ford - Service Center

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June 06, 2018

I know my was was repaired properly The service tech brought to my attention brittle rotted brake lines that could have caused a serious problem down the road. I feel confident the van w More

by bobmerry726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Eden
June 06, 2018

Service Fast Efficient Friendly Doesn’t tie up my entire day Roger tells me the wait time, if any, and it is right on. Very happy More

by JIMBERTI25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
June 06, 2018

Service Great service. Short stay Troy took good care of me and my requests. Activation of a remote car starter I would highly recommended Metro’s service de More

by PIZZASEED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

No bad bulbs Had a friend bring my car in to be checked, had just recently had it checked at another dealer. They said it needed a front little bulb and tires. Ha More

by Fordlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Hitchcock
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

nys inspection Made an appointment on line without a problem. Got several reminders. Arrived a little early and got right in. Was able to get texted updates on th More

by rappazzoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
June 04, 2018

oil change I like it that my first oil change was free. It’s hard having to pay for the oil change since at Nissan they were free More

by LDAMIANO29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 04, 2018

Outstanding! Always a pleasure to return to Metroford. The service is top notch and never a worry when driving away. Will continue service for all my Ford vehicles More

by ROBFLORA441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2018

Body Shop & Tires I had to bring my Explorer into the body shop for a very quick molding replacement and figured while I was there to have new tires put on. From the T More

by LJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue (loaner car)
June 02, 2018

Repair done in a timely manner When I arrived at my appointment to have front brakes replaced and my trailer inspected I was told by Troy that things were backed up and they would g More

by slmmdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2018

A Repeat Visit Troy greeted me with a friendly smile and asked the reason for my visit. He listened intently to ALL of my concerns and repeated them to me to make su More

by kerryg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muzzy
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