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Metro Ford - Service Center

Schenectady, NY

4.4
3,056 Reviews

3,056 Reviews of Metro Ford - Service Center

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July 04, 2018

Nys inspection They took me right in, greeted me courteously for an appointment to inspect my car. The only reason I gave it 4 stars instead of 5, is because it to More

by buffalobillsbryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2018

Easy and fast Had tires put on my wife's car. Troy was very professional and made the process super easy. I would recommend Metro to friends and family. More

by SRAFFERTY439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Very professional staff and excellent technicians Diagnosed and repaired my issues. Repair was done when promised and at the price quoted. As always, very professional staff. Definitely a pleasure dea More

by SCM3MUZGLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Peek
July 01, 2018

Great service I am always pleased with the service I receive at Metro Ford. The service staff is helpful and courteous. I like being able to schedule a time for s More

by JKT558385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2018

always very courteous and helpful, however in my last discussion concerning a factory recall, I was told that the necessary part was back ordered, ( (I was told the factory would notify me ab More

by EDELBAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2018

Great team, Quick and easy. I went to get an issue with my transmission fixed, I was told it might be awhile but i opted to stay anyways, It didn't take much time at all and they More

by Caseydemarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
June 26, 2018

Friendly staff and service performed in a Timely manner The staff goes above and beyond to accommodate their customers. Highly recommend!! Never have to wait for an appointment. Service is done when pro More

by KLEONARD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2018

New f250 making weird noises I brought my truck in for service to find out why it was making noises that were similar to exhaust leaks. The service department couldn't figure out More

by CHAMPRSLLC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Simone
June 25, 2018

NYS inspection Always get great service at metro ford. I had ford cars for over 10 years. Metro car has always been a good place to do business. More

by Mp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Saccone
June 25, 2018

Great Experience Thank you for the quick turnaround.as always happy with my service at metro ford. Body shop is great as well. I will return again. More

by pauldjti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Camuglia, Cary Peek
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