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Metro Ford - Service Center

Schenectady, NY

4.4
3,059 Reviews

3,059 Reviews of Metro Ford - Service Center

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November 28, 2023

The service was good—the wait was a little long but not bad. I called at the last moment so I was glad to get it done. More

by PMLUBIN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
November 28, 2023

Fast service The car was brought in for brakes. Brake pads and rotors were replaced with a few hours More

by gleasonjesse
Recommend Dealer
Yes
Employees Worked With
Lewis
November 28, 2023

As always, great service and very professional. The entire team was great and processed my regular maintenance along with the recall completely. More

by JAMES.LIDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Jones
November 28, 2023

Always a Friendly efficient staff. Metro Ford offers fair pricing and a quick turnaround time. Highly recommend!! More

by RPALMER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
November 27, 2023

The management and the service Departments are both fantastic. I would recommend them both anytime to anyone. Everyone is always willing to help me with both my cars. More

by JADAMEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Always fantastic service when working with Troy in the Service Department!! Truly appreciate his guidance and help! Rockstar!!! More

by KBISNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Everything was fine. Service advisor was great but I was told it would take about 2 hours and they had the car from 7am until 4 pm. They are supposed to have a shuttle se More

by ARNEAULTS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
November 25, 2023

Extremely helpful highly recommend. Donnie was great to work with, alway keeping me informed of what was going on. More

by mgrusz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
November 25, 2023

Repair completed ahead of schedule. Very reasonable cost. Superior service compared to DePaula Ford. Will do business with again! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan
November 24, 2023

Brought vehicle for brakes, front suspension work. Pleased with Service Agent, not with technician who left bolts loose and required bringing vehicle back. Upon delivery first time, windshield fluid w More

by PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Hanlon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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