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Metro Ford - Service Center

Schenectady, NY

4.4
3,059 Reviews

3,059 Reviews of Metro Ford - Service Center

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January 02, 2024

I am on my third truck from Metro and wouldn’t think of going elsewhere to buy, lease or have work done. More

by TRAVISDILLABOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

Very friendly and helpful. Had my truck done in time and appears to be running fine. More

by HORSESHOECOP
Recommend Dealer
Yes
January 01, 2024

I had multiple issues with my truck. I found significant service bulletins associated with my truck transmission. While there was no codes there was issues and unfortunately, even under More

by HELLERK59
Recommend Dealer
No
Employees Worked With
Service
December 30, 2023

As always a great experience. The service department was fantastic got my car in quick. More

by KENWOOD821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Metro Ford has always provided me great service in the past, and the actual service this time was no different. I was just frustrated with the amount of time it took to perform the warranty service on my More

by jsewbank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Eden - Service, Sue (?) in rentals
December 28, 2023

I always have good service at the dealership. I drive in and handover my keys. In a few moments my car is ready. More

by DLEIGH813
Recommend Dealer
Yes
December 28, 2023

It’s always a pleasure when we come for service on our trucks they get them in and out and explain everything and follow thru with all repairs More

by PJHPAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Joe Carhart is the only mechanic that I would ever let touch my car! His service was exemplary. More

by MEGCARHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Carhart
December 27, 2023

Went in for a recall on a 2007 Mustang. It was handled well and they even picked me up to get the car when the work was done. More

by Bjmihill
Recommend Dealer
Yes
Employees Worked With
Service
December 27, 2023

3 I was expecting the dealership to be open to using my warranty for my vehicle Instead they used verbiage regarding my side mirror that unfortunately gave the wrong impression as to how the damage caused More

by Nix536
Recommend Dealer
Yes
Employees Worked With
Troy
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