Metro Ford - Service Center

Went in to get fixed what the service department messed up. They broke one of the tires and said I have to replace all 4 since they cracked the bead up. They broke one of the tires and said I have to replace all 4 since they cracked the bead More

Service department determined to solve a continuous problem with the utmost accommodations to the customers needs. problem with the utmost accommodations to the customers needs. More

Up front and honest from the get go. Final bill was exactly as quoted. Will definitely recommend to any friends and family Final bill was exactly as quoted. Will definitely recommend to any friends and family More

Couldn't replicate issue with brakes and replaced two belts. Wasn't too long. Charge was high belts. Wasn't too long. Charge was high More

Got my car repaired after an accident from this shop. I returned home only to find a minor issue a few days later. They were able to get my car back in quickly and repaired it while I wanted with no hass I returned home only to find a minor issue a few days later. They were able to get my car back in quickly and repaired it while I wanted with no hassle. Would definitely recommend to others. More

I have dealt with Metro Ford for almost 30 years. And as usual, the service was completed in plenty of time with no problems. I called to schedule an appointment, and it was done quickly within the t And as usual, the service was completed in plenty of time with no problems. I called to schedule an appointment, and it was done quickly within the timeframe i had available. Not sure who I spoke to for that. When II arrived, Aiden handled the paperwork and the job was done a day early. So, there were no problems. More

They were very professional and courteous. The real thing that impressed me was that Rob detailed about my service and what my car needed in the future. The real thing that impressed me was that Rob detailed about my service and what my car needed in the future. More

Good service at fair price. Good status communication and issue resolved at time originally provided. Good status communication and issue resolved at time originally provided. More

Keith and his team are great, I will always bring my cars here for service. here for service. More

I attempted to set an appointment up for a recall. I’m a teacher with limited time to make phone calls.. when I called the man who answered, the phone, was speaking to as if he was the one who just s I’m a teacher with limited time to make phone calls.. when I called the man who answered, the phone, was speaking to as if he was the one who just spent 60,000 on a vehicle. He would not allow me in o get a word in. He kept cutting me off and talking over me. It was a bad experience. I also feel like the person who sold me the car was not completely honest with the contract and the amount of money I would receive in Ford rewards. The majority of the employees in the garage were very helpful. The one negative experience was enough to make me consider going elsewhere in the future. More