Back

Metro Ford - Service Center

Schenectady, NY

4.4
3,113 Reviews

3,113 Reviews of Metro Ford - Service Center

Sort by
January 16, 2025

Service was on time , and service manager very accommodating. I would recommend this dealership to others More

by ROLYNNE214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Great dealership and excellent service center. Nicole is fantastic in Sales! I’ll definetly be buying my next truck from Metro! More

by ljk00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Excellent service. Getting the loaner was quick and easy. Everything complete in just a few hours. More

by DEBBIEMIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth
January 14, 2025

The dealership is so clean and the mechanics were outstanding and my work was great More

by Bradyroxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

They were great but I did have to go back to get some parts they to properly secure the bumper after it was done. They really need an indoor area to go over the repairs with the customer on pickup. Oth More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, very helpful!
January 07, 2025

Excellent service, extremely fast and efficient got me in the same day I had an issue and resolved it within the same weekend More

by isabella.falbo98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

The staff were honest and very nice. I will definitely go back to them. Thanks More

by LORILBRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Great service, friendly well trained staff. I will highly recommend this service center to everyone I know. More

by boyarkstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Purchased my 2022 F250 from another local dealer (the model and configuration was not available from Metro Ford at the time). I have purchased several new cars and trucks form Metro over the the period o More

by HURRICANECALHOUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Service people were very polite excellent service and had it done very quickly really appreciate Metro Ford More

by pattinewcomb04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.