Metro Ford - Service Center

They were nice. However, I had an appointment and didn't get my car back until the following business day. Over 24 hours wait. Otherwise service was good. They did n However, I had an appointment and didn't get my car back until the following business day. Over 24 hours wait. Otherwise service was good. They did not reset oil change reminder. More

Had an issue after I picked up my vehicle. Running terrible, miss firing. Spark plugs were changed that day. Called a they got me in the next morning ( Saturday ). Fixed the faulty spark plug Running terrible, miss firing. Spark plugs were changed that day. Called a they got me in the next morning ( Saturday ). Fixed the faulty spark plug . Staff is always friendly and helpful. More

Did excellent work, and quickly. I was updated frequently. Couldn’t ask for more then that I was updated frequently. Couldn’t ask for more then that More

They did a wonderful job on my car. They were polite and everything was fine in a timely manner. Thank you They were polite and everything was fine in a timely manner. Thank you More

Jay was extraordinary and getting my car fixed. He’s always wonderful. I don’t own a normal car it’s a 2005 Ford so that in itself is difficult but I always know Jay will make sure it gets fixed He’s always wonderful. I don’t own a normal car it’s a 2005 Ford so that in itself is difficult but I always know Jay will make sure it gets fixed More

Disappointing main request for checking 12 v battery dashboard notice need’s replacing was not addressed car door handle had black grease and had to clean off steering wheel dashboard notice need’s replacing was not addressed car door handle had black grease and had to clean off steering wheel More

Troy Hanlonakes sure I always get the best service. He is a valuable asset to your company. He is a valuable asset to your company. More

I didn’t feel like I trusted what the service advisor was telling me. I know a lot about car repair and what they were telling me was the problem didn’t seem feasible. I took the car back and turns out I w telling me. I know a lot about car repair and what they were telling me was the problem didn’t seem feasible. I took the car back and turns out I was correct. More

The service reps are very pleasant to work with and knowledgeable about the work to be performed knowledgeable about the work to be performed More

This took way too long for a 10,000 mi service when I made my appointment a week in advance made my appointment a week in advance More