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Metro Ford - Service Center

Schenectady, NY

4.4
3,056 Reviews

3,056 Reviews of Metro Ford - Service Center

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April 07, 2024

Work is done quickly and efficiently. Great customer service. Always professional and kind. One of the Beat in the business! More

by DENNISJYOUNG1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Very professional. They completed all work in just over an hour, including some recalls I wasnt aware of. Very reasonable prices, too. More

by JSCHIFF6968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Not long ago, I got hit by Metro Ford because there was a problem with my pickup truck, but I didn't fix it for more than two months, and less than a few days after I called Ford Company and protested, they More

by kiijtkd67
Recommend Dealer
No
Employees Worked With
Donald Itteun
April 02, 2024

Long time customer & feel like family! Would not go anywhere else for our cars, trucks or service. More

by REF0993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny in service ~ 5 star, Bill Marincic
March 29, 2024

Satisfied most times. Last visit I asked to have tire looked at for losing air. Technician said no issue. Got a flat on interstate right after appointment. More

by AGAINSTALLODDS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Friendly and polite. Good communications and customer service. Car was serviced in a reasonable amount of time. More

by jeason1
Recommend Dealer
Yes
Employees Worked With
Aiden
March 24, 2024

Always great service from everyone at Metro Ford Always great service from everyone at Metro Ford More

by david_dipietro
Recommend Dealer
Yes
Employees Worked With
Amanda and Troy
March 23, 2024

Poor quality. ....the did not tighten the oil filter.....oil on my garage floor. Took it to a close by shop who looked and found the loose filter More

by SANDEJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phone call to a manager,
March 23, 2024

Great as always , hence why I do my business there . I'll be back More

by PHELPSCONSTRUCTION
Recommend Dealer
Yes
March 22, 2024

I'm not sure why I'm getting this survey again since I already answered this. Troy did a great job and took care of a follow up issue very quickly as well. More

by Kevinchonikel
Recommend Dealer
Yes
Employees Worked With
Troy
Mar 22, 2024 -

Kevinchonikel responded

Perhaps this was for my follow up visit, which Troy took care of quickly and correctly. Great customer service.

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