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Metro Ford - Service Center

Schenectady, NY

4.4
3,113 Reviews

3,113 Reviews of Metro Ford - Service Center

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August 13, 2024

Service is an easy task at Metro Ford. You drive in tell them what you need done watch TV the technician come tell you what’s going on you tell them to fix it and it gets done, and done ri More

by rpandori
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
August 12, 2024

Took us right in and gave us great service! My car is working perfectly now. Thank you. More

by deehop40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

I had a great experience and fast service with Metro Ford thank you very much More

by DRAGONS.CLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

The staff are amazing at the dealership, they make sure you are comfortable and make sure to try everything possible to make you get what you need over there. More

by ckarpen1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sangelo
August 10, 2024

I was accidentally charged an additional 300$ which the dealership could not explain. Then when asked I was only refunded roughly $250 instead of the entire 300? Confusing as heck. More

by onidna28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aidan Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t recall the 2nd person that called
August 08, 2024

Troy, Service Manager was extremely friendly, caring and accommodating! He provided an explanation of future repairs and their priority to be scheduled. More

by INSURELACROSSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Brought my truck in for routine NYS inspection. It required some front end work. Ron gave me a quote and I said do it. 5 minutes later the technician came in and gave me a detailed explanation as t More

by rpandori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
August 08, 2024

Extreme professionalism at all times. I was waited on by a man named Hanlon. He is top-notch. More

by GPD677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Always there for me and my business,quick and efficient ,Ron Bissonette always there to help me out with quick response More

by JARED.DUELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
August 07, 2024

Professional Service / have been servicing my trucks for years / quality work and timely / reliable service More

by CHAMBERS4DPDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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