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Metro Ford - Service Center

Schenectady, NY

4.4
3,113 Reviews

3,113 Reviews of Metro Ford - Service Center

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February 01, 2025

I brought my car in for a transmission issue , they fixed the problem and now my car runs great. These guys are great. Thank you for all your help. More

by BESTK12304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Always a positive experience at MetroFord! My car was in for body work and regular maintenance. The co-ordination between both shops was seamless. The interaction between the body shop an More

by john_p0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

I had a problem with my transmission, they fixed it, gave me a loaner car! Thank you! More

by EMMA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Service had been a great experience, Ron and Paul are great to work with. Look forward to continue service in the future. More

by Steve.bosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

I’m extremely happy with the service I received. It was fixed the first time and very quickly. More

by robertv-troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ salesman
January 23, 2025

Service text got me right in right away the two times I had to go back in 3 weeks of owning my new truck. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Outstanding! ! Sales (Bill Hearley) service (Troy & Jay) and everyone in between. I am very pleased with Metro's entire team and would not hesitate to recommend th More

by Jcannon464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Excellent service. I had a computer issue that’s been a problem for quite a while and they were able to fix it More

by JSLEFTY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Service reps always helpful. Never have had an issue. Happy to be going to the dealership since there is not a Lincoln dealership in this area. More

by Donna R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Very helpful and willing to work with you and your schedule. We keep our vehicles here and trust their service. More

by leo34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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