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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
May 19, 2019
Leasing a car My lease was up and they made it easy to get another ford. They were not all about the money like other dealerships and were willing to work with me My lease was up and they made it easy to get another ford. They were not all about the money like other dealerships and were willing to work with me More
by CHRISSA15
Verified CustomerEmployees Worked With
Bill Marincic, Tony Simone
May 19, 2019
2nd Lease This is my 2nd lease with Metro and like the 1st vehicle it was an effortless transaction. Anthony is a pleasure to work with always looking out for y This is my 2nd lease with Metro and like the 1st vehicle it was an effortless transaction. Anthony is a pleasure to work with always looking out for you to make the deal that fits your needs. If your out to lease or purchase a Ford I highly recommend seeing Anthony at Metro. More
by MMURACH2
Employees Worked With
May 16, 2019
fast friendly and easy to talk to. Dan went the extra mile. He gave me options that made sense. Would sent him anyone that is thinking about a new or used car or truck. Dan went the extra mile. He gave me options that made sense. Would sent him anyone that is thinking about a new or used car or truck. More
by JOHN101857
May 15, 2019
F-150 purchase Everything was pretty good. Anthony was good did everything he could to get me in the correct vehicle. Was not happy about being financed for a vehicl Everything was pretty good. Anthony was good did everything he could to get me in the correct vehicle. Was not happy about being financed for a vehicle they didn’t know that they could get. Turns out they couldn’t get the vehicle. Anthony and Dave searches and got me into another vehicle More
by BARNCAT900
May 15, 2019
Service Great service for my Ford Edge oil change and New York State inspection. Everything was fine. Thank you for the great and prompt service. Thanks. Great service for my Ford Edge oil change and New York State inspection. Everything was fine. Thank you for the great and prompt service. Thanks. More
by jmichelle1981
Employees Worked With
May 14, 2019
Good pickup The tech found a dangerous condition with one of the tires . Tire service was quick and very reasonable. A possible accident was avoided because of th The tech found a dangerous condition with one of the tires . Tire service was quick and very reasonable. A possible accident was avoided because of the observation of the tech. Thanks More
by Supersonic
Employees Worked With
May 13, 2019
Great service Every time I’m at metro service the service reps are great, thank you so much they quickly take care of my needs again thank you Every time I’m at metro service the service reps are great, thank you so much they quickly take care of my needs again thank you More
by DZIUBA98
May 12, 2019
Awesome great deal Very friendly pleasure to do business with.i drove 200 miles for this deal and was worth every minute.i would do it again and may do so in July for an Very friendly pleasure to do business with.i drove 200 miles for this deal and was worth every minute.i would do it again and may do so in July for another car. More
by RMIC5
Employees Worked With
May 09, 2019
Another great visit to Metro Ford!!!! Easy visit this time for me, just an inspection and oil change and I was in and out. Great service an fast! Thanks to the Service department at Metr Easy visit this time for me, just an inspection and oil change and I was in and out. Great service an fast! Thanks to the Service department at Metro Ford once again. More
by clycpa
May 07, 2019
Purchase Great staff from sales to finance to service. Salesman Bob Ruzzo was exceptional from start to finish. Never pushy and very helpful and accommodatin Great staff from sales to finance to service. Salesman Bob Ruzzo was exceptional from start to finish. Never pushy and very helpful and accommodating. Michelle in finance was great. Very knowledgeable and thorough. Dave Carach checked on things and to make sure everything was good and we were satisfied. Very pleasant experience More
by SJAVVEDUTI
