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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,926 reviews
February 25, 2020
Service Department: Troy is a true gentleman and always makes sure that we have a great experience! We value our longstanding relationship with the dealership. makes sure that we have a great experience! We value our longstanding relationship with the dealership. More
by MCMASSRY
Verified CustomerEmployees Worked With
February 25, 2020
Bob and JT are the best in the business I would recommend them to anyone. They made everything so easy to understand. Metro is great. them to anyone. They made everything so easy to understand. Metro is great. More
by kmperkins86
February 24, 2020
Who’s Josh Sawyer? I was attended by George Espana. The Who’s Josh Sawyer? I was attended by George Espana. The service provided by George was EXCELLENT! He provide all the details and information neede Who’s Josh Sawyer? I was attended by George Espana. The service provided by George was EXCELLENT! He provide all the details and information needed to make me decide to buy the Expedition. More
by Miguel
Employees Worked With
George Espana
February 24, 2020
This services center is the best. Always ready to help. It's like being with Family. Dave Dariano and his crew are the best. Always will recommend this Ford Dealership. No problem is too small..! It's like being with Family. Dave Dariano and his crew are the best. Always will recommend this Ford Dealership. No problem is too small..! More
by tsonnek
Employees Worked With
Other Employees :
Michelle Hamel, Ryan Welsh
February 24, 2020
Great Experience ! Quick service, courteous Team ! Metro Ford in Schenectady was a great team to work with for the service/recall work that I needed. Everyone was great Quick service, courteous Team ! Metro Ford in Schenectady was a great team to work with for the service/recall work that I needed. Everyone was great to work with ! More
by Adam R Jr
Employees Worked With
February 21, 2020
Very professional, friendly and a class act. They were helpful and willing to work with me in all areas. Salesman was knowledgeable of product also. helpful and willing to work with me in all areas. Salesman was knowledgeable of product also. More
by NYFONZ57
February 20, 2020
Always the best service and sales for me and my family I Always the best service and sales for me and my family I know quite a few of the employees from being a customer there for quite a long time and even Always the best service and sales for me and my family I know quite a few of the employees from being a customer there for quite a long time and even the ones that I don't know go out of their way to be friendly and make me feel comfortable with any experience I have at this dealership More
by DADSAUTO74
Employees Worked With
February 19, 2020
great customer service I was treated as as a great customer even though i have not been there in years.I would always try to go to a closer Ford dealer but not anymore. The I was treated as as a great customer even though i have not been there in years.I would always try to go to a closer Ford dealer but not anymore. They were able to fine the problem within a few hours and the car was done early the next day. The service people were great. More
by TFILES56
Employees Worked With
February 19, 2020
Very pleasant and very accommodating service people fixed problem let me have a loaner car why they did it and kept me informed throughout the whole process really appreciated that problem let me have a loaner car why they did it and kept me informed throughout the whole process really appreciated that More
by JBARRATI
Employees Worked With
February 19, 2020
Lifetime customers My husband and I have been customers for over 30 years. Wheather it was new cars, used cars, or service, they always took care of us. My husband and I have been customers for over 30 years. Wheather it was new cars, used cars, or service, they always took care of us. More
by DNNCATLADY
