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Metro Ford

Schenectady, NY

4.5
4,927 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 4,927 reviews

April 30, 2020

Very friendly.great service....I would refer friends and family...I will get my next vehicle here... Great selection to pick from.. great inventory fro More

by REINOSOB
Recommend Dealer
Yes
Employees Worked With
William Thorpe
April 30, 2020

The experience at Metro Ford was terrible...yes terrible. I honestly don’t recommend anyone going there to buy or trade a car. What they do is that they try to sell you something that isn’t really what you a More

by LauraSC92
Recommend Dealer
No
Employees Worked With
Francisco and Abraham
April 29, 2020

Made everything super easy. Thank you guys! Everyone I talked to was great to work with. Everything was done speedily and in a very professional manner. More

by TIM_SUTTON12
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Lai. 5 stars
April 28, 2020

Brake repair I recently had the brakes repaired on my 2012 Ford Fusion. This was incidental to the annual NY state inspection. I have owned the Fusion for 5 years More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Shafer, William Moore
April 27, 2020

Excellent Service My recent service on my F150 was excellent, from making appt to driving off lot my vehicle needed scheduled campaign, also i had oil change service a More

by FLEETWRENCH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2020

This was my 3rd purchase from Metro, as always my experience was pleasant, helpful and courteous staff. It's always a pleasurable experience and I will certainly recommend Metro Ford to friends and More

by Chris
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Camuglia
April 24, 2020

Under the conditions were dealing with today everybody's been very good and helping me and getting a deal done they've done an excellent job More

by D11145
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : evon in used sales, Bill Marincic
April 23, 2020

Excellent service from Troy Hanlon and his team. Quick and reliable. Please do not give me minimums to describe my rating or I will not participate in the future. More

by BILLMAR554
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2020

Good people. Working hard to serve their customers. Bought a lot of cars and trucks,way back sence 1973. Helfirk Ford. Never have had a problem. More

by THREEFEATHERS442
Recommend Dealer
Yes
Employees Worked With
Don’t know,every has been great.
April 15, 2020

Amazing place to buy the car very helpful and professional I just got my new 2020 Ford Explorer and the process was amazing me and my family have been buying here for years More

by ttieder
Recommend Dealer
Yes
Employees Worked With
Danny marks and Charlie
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