Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,929 reviews
Couldn't be nicer , went way above and beyond with pleasant demeanor. They did exactly as they said they would , and in a very timely manner. I would definitely refer them to others. Thankyou for suc pleasant demeanor. They did exactly as they said they would , and in a very timely manner. I would definitely refer them to others. Thankyou for such a pleasant transaction. More
Service and sales people are always pleasant and helpful. I would also use the word trust when it comes to dealing with people there. Thanks I would also use the word trust when it comes to dealing with people there. Thanks More
Always treated like I am the only one there !! Excellent experience all around, as always! Would recommend buying and servicing vehicles here to everyone I know experience all around, as always! Would recommend buying and servicing vehicles here to everyone I know More
The dealership seems to be well run. The Service Department is fast and efficient. For the past two cars, I have dealt with Anthony DeFabio. He did an excellent job of meeting my needs. It was like Department is fast and efficient. For the past two cars, I have dealt with Anthony DeFabio. He did an excellent job of meeting my needs. It was like visiting a good friend. More
Terrific. Out of the way for me as I live in Westchester County, but I can't beat dealing with my son. So it is not a problem. Out of the way for me as I live in Westchester County, but I can't beat dealing with my son. So it is not a problem. More
I sat there for four hours getting a oil change and tire stem fixed, tire still leaks after four hours. Was told I would get another free oil change for the wait what about my tire that still leaks? stem fixed, tire still leaks after four hours. Was told I would get another free oil change for the wait what about my tire that still leaks? More
I lease my vehicle from this dealership and all service is done from this location also. Service staff and sales staff are great!! Thank you! is done from this location also. Service staff and sales staff are great!! Thank you! More
I wanted to find a local Ford dealership in my area and I did! Metro Ford was highly recommended to me by a long time friend and I'm glad they did. Very pleased so far. did! Metro Ford was highly recommended to me by a long time friend and I'm glad they did. Very pleased so far. More
Wasn’t too happy. At pick up unaware where to go. Handed keys. Walking around looking for my car. No one seemed to want to assist. I had just had surgery. Normally they pull your car around anywhere else I keys. Walking around looking for my car. No one seemed to want to assist. I had just had surgery. Normally they pull your car around anywhere else I go. No explanation of what was done. Unimpressed. More
Management can do better Nicole was a pleasure to work with and did exceptional work to help me with my purchase. I never met the sales manager or any other manager from thi Nicole was a pleasure to work with and did exceptional work to help me with my purchase. I never met the sales manager or any other manager from this dealership before, during or after the sale was completed. This was a departure for my experience with other dealerships when someone always came to meet me and thank me for doing business with their dealership. Rating this dealership on friendliness should NOT be a reflection on Nicole but should be viewed as an opportunity for improvement - management to have some level of face-to-face contact with clients. I've never seen this level of standoffishness from any other dealer I've worked with in the past and think management can do better to personalize the buying experience. More