Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,930 reviews
I dealt with two different service reps and felt like I was bothering both of them. I have a Lincoln and will gladly go to the local Lincoln dealership going forward. They are much nicer. was bothering both of them. I have a Lincoln and will gladly go to the local Lincoln dealership going forward. They are much nicer. More
Very satisfied with the people i dealt with at Metro Ford: especially Gerry Dariano! One observation: your “oil change” window sticker does not stick! Best Ford: especially Gerry Dariano! One observation: your “oil change” window sticker does not stick! Best More
Great service The service was amazingly great. I don’t have that many words left to say because you need 25 words minimum for review, but I’m just gonna ramble on a The service was amazingly great. I don’t have that many words left to say because you need 25 words minimum for review, but I’m just gonna ramble on and a sentence so I can have enough words here so you guys know that you didn’t get a good job and I’m very satisfied More
Once the service process started everything went well and efficiently.In the past,the scheduled time was kept and the service performed promptly and satisfactorily.This time,however, there was an unusual lon efficiently.In the past,the scheduled time was kept and the service performed promptly and satisfactorily.This time,however, there was an unusual long delay.Still I shall continue with Metro Ford because I believe the Dealer is reliable. More
Horrible experience the last several times I had to go there. Warranty denied because of parts that were on the car when purchased and they reinstalled after replacing an engine there. Warranty denied because of parts that were on the car when purchased and they reinstalled after replacing an engine More
Metro Ford is a great place to buy a car and to maintain your car through the service department. The service is great they treat you like family. I would highly recommend to my family and friends. your car through the service department. The service is great they treat you like family. I would highly recommend to my family and friends. More
They took car of the collision repair on my Nissan Altima. They were extremely nice.and professional. Did an amazing job on my car and got it done when promised. I highly recommend this establishment. Altima. They were extremely nice.and professional. Did an amazing job on my car and got it done when promised. I highly recommend this establishment. More
Gary and Cary were the one/two combo that made sure my insurance co. handled my situation right. These two were thorough, super helpful, and kept the lines of communication open amidst the shortage of he insurance co. handled my situation right. These two were thorough, super helpful, and kept the lines of communication open amidst the shortage of help during this pandemic. More
My husband and I have purchased our last four vehicles at Metro from Darlene and keep coming back because of her. At other dealers buying a car can be extremely frustrating and we are of the opinion that it Metro from Darlene and keep coming back because of her. At other dealers buying a car can be extremely frustrating and we are of the opinion that it should be a fun. My most recent purchase for me was exciting as I was waiting to buy my Edge for almost a year! Darlene keeps it relaxing and doesn’t make it frustrating or hard to deal with at all. Thanks Darlene!! More
Went very well Due to the efforts of Bill Hearley, setting the appointment up, this was an effortless transaction. Bill has always done everything within his power Due to the efforts of Bill Hearley, setting the appointment up, this was an effortless transaction. Bill has always done everything within his power to make things as easy for me as possible. Thanks Bill More