Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,804 reviews
Great customer services. Willing to answer any questions. Darlene takes great care of her customers. Willing to answer any questions. Darlene takes great care of her customers. More
Always courteous and go out of their way to help and resolve any issues you have. I have two vehicles with them now and glad to be doing business with metro ford! resolve any issues you have. I have two vehicles with them now and glad to be doing business with metro ford! More
Friendly, knowlegeable people. Always willing to talk with you about your needs and give recommendations Always willing to talk with you about your needs and give recommendations More
The service was quick. My vehicle was done in a timely manner and the staff was super friendly and helpful! My vehicle was done in a timely manner and the staff was super friendly and helpful! More
I enjoyed working with the people at metro ford. They were always kind and respectful. The only problem was the updates. I had to wait 13 months for my ford, and the only real updates came when I ca They were always kind and respectful. The only problem was the updates. I had to wait 13 months for my ford, and the only real updates came when I called ford motor, or when I called metro ford. More
After waiting a month for my appointment. I dropped off my car and after a week the technician still had not accessed my vehicle. The man at the desk could not give me a date or an estimate o I dropped off my car and after a week the technician still had not accessed my vehicle. The man at the desk could not give me a date or an estimate of a date it could be fixed or checked. It was different men that gave me the same unanswered questions. Poor customer service. More
I worked with both Nicole and Bob and both were attentive, Bob was timely with responses and called or texted outside of normal hours. attentive, Bob was timely with responses and called or texted outside of normal hours. More
A painless experience. Dan Cole was a pleasure to work with as my salesman. Found my vehicle at a very reasonable price. Dan Cole was a pleasure to work with as my salesman. Found my vehicle at a very reasonable price. More
Not a bad place to get vehicles worked on, but 2. 5 hours for an oil change and tire rotation is excessive for time, especially when I had made an appointment to begin with. Will continue to go there 5 hours for an oil change and tire rotation is excessive for time, especially when I had made an appointment to begin with. Will continue to go there for business though. More
Professionalism, confident, efficient, reliable - Troy Hanlon heads a top notch service department with knowledgeable mechanics specializing in Fords and Lincoln’s Convenient waiting area with quick ser Hanlon heads a top notch service department with knowledgeable mechanics specializing in Fords and Lincoln’s Convenient waiting area with quick service to get you in and out in a timely manner. More