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Metro Ford
Schenectady, NY
4,996 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,996 reviews
March 04, 2024
I am very pleased with the service at Metro Ford. My service technician Troy is also attentive to my car's needs. Troy is very pleasant to deal with when I bring in my 2 Ford vehicles for service. My service technician Troy is also attentive to my car's needs. Troy is very pleasant to deal with when I bring in my 2 Ford vehicles for service. More
by fagaa
Verified CustomerEmployees Worked With
March 03, 2024
Excellent service, the staff courteous and very knowledgeable as to what I needed. Overall, it was a very good experience but, most importantly, I trus you guys to do the right thing. Thank you! knowledgeable as to what I needed. Overall, it was a very good experience but, most importantly, I trus you guys to do the right thing. Thank you! More
by Sfelt7210
Employees Worked With
Excellent Service !!
March 03, 2024
JT was cocky and told me he could only get me 22% APR ? ? Saratoga Toyota got me 11% through M&T bank. I also paid $3k less for the same car (2019 Jetta with approx 50k miles). At Metro Ford, as a female, I ? Saratoga Toyota got me 11% through M&T bank. I also paid $3k less for the same car (2019 Jetta with approx 50k miles). At Metro Ford, as a female, I felt as if I had no business negotiating or asking for what I wanted. Almost like the 'boys' were there to tell me what was best for me and what I wanted and needed. Shopping at Saratoga Toyota felt very different - like I was in charge of my car buying experience. So I bought my car from them. More
by Amymkarlnoski
Employees Worked With
Jake
March 01, 2024
Experience was great. Jay got me in and out as quickly as he could. I will recommend Metro to all my friends and family.. Jay got me in and out as quickly as he could. I will recommend Metro to all my friends and family.. More
by TZALONDEK
Employees Worked With
February 29, 2024
I had an excellent experience with Darlene at Metro Ford. Love my 2024 Ford Maverick Love my 2024 Ford Maverick More
by rhart1113
February 28, 2024
Friendly and engaged staff who went out of their way to make sure I got the best deal around and in the SUV I needed. make sure I got the best deal around and in the SUV I needed. More
by JHEARLEY
Employees Worked With
February 27, 2024
Jennifer got us into the cars we loved at the prices we needed! She was willing to let us test drive as many vehicles as we needed to find the best one for our needs. Bill did an amazing job getting us the needed! She was willing to let us test drive as many vehicles as we needed to find the best one for our needs. Bill did an amazing job getting us the best rates and the maintenance plans we were looking for. More
by DJJO22311
