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Metro Ford
Schenectady, NY
4,930 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,930 reviews
August 21, 2020
My wife & I are very happy that we bought our used van from Metro Ford. We got a low mileage, great condition van, at a reasonable price, with no pressure. Sales representative, Jennifer Gifford got our v from Metro Ford. We got a low mileage, great condition van, at a reasonable price, with no pressure. Sales representative, Jennifer Gifford got our van prepped, registered, plates on, in a few hours. We drove it home the same day. We thank everybody at Metro Ford of Schenectady. More
by HPITETTI
Verified CustomerEmployees Worked With
August 20, 2020
Troy is my favorite guy to deal with just because l trust him the most. He seems to at try to give me a fair deal. him the most. He seems to at try to give me a fair deal. More
by OPRICE6047
Employees Worked With
August 19, 2020
I have been a client of Metro Ford for the past couple of years! I’m thoroughly pleased with your salesman AJ Denton! He was awesome!! He had excellent customer service and was very informative! years! I’m thoroughly pleased with your salesman AJ Denton! He was awesome!! He had excellent customer service and was very informative! More
by LDAMIANO29
August 18, 2020
Pleasant, non-pressure sales team. Service is run like a well oiled machine. Pun intended. They are very conscious of covid 18, and maintain a safe environment. well oiled machine. Pun intended. They are very conscious of covid 18, and maintain a safe environment. More
by STEVESDOGS3
August 17, 2020
I like the service and professional service and the people too I don’t have any problem to recommend to others people am very satisfied people too I don’t have any problem to recommend to others people am very satisfied More
by Lvazquez
Employees Worked With
Other Employees :
AJ good salesman , Joe Camuglia, Tom Miller
August 17, 2020
It was q great day treat me with excellent care T j is a It was q great day treat me with excellent care T j is a great person he is one the best so very helpful I will tell others to come to ford thanks It was q great day treat me with excellent care T j is a great person he is one the best so very helpful I will tell others to come to ford thanks you God bless you all miss Bertha olds More
by BOLD0
Employees Worked With
August 14, 2020
Troy is always a pleasure Troy is one of the best service advisor we have ever worked with. He goes above and beyond to satisfy customers and always gives great explanations Troy is one of the best service advisor we have ever worked with. He goes above and beyond to satisfy customers and always gives great explanations More
by DRWATTERWORTH
Employees Worked With
August 14, 2020
Last time vehicle was in it was not inspected during service and had to renter the service center to get it corrected. This was quickly taken care after the fact. service and had to renter the service center to get it corrected. This was quickly taken care after the fact. More
by kyle.chisamore
Employees Worked With
August 14, 2020
They always take good care of me any time I bring my vehicle in. They also have a loaner vehicle ready to go for me vehicle in. They also have a loaner vehicle ready to go for me More
by cassandi03
August 14, 2020
I am extremely happy with my purchase. General manager and sales girl were excellent to deal. They took the time to listen to what I wanted and delivered 100%. Would recommend to anyone. Pleasurable expe and sales girl were excellent to deal. They took the time to listen to what I wanted and delivered 100%. Would recommend to anyone. Pleasurable experience!!!! More
by TRADAM
