Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 4,930 reviews
Overall experience with Yvonne, Katie and Rob was exceptionally. I didn’t just buy my new used vehicle, I fell in love with my reliable vehicle I am now proud to show off and take places. I am so hap exceptionally. I didn’t just buy my new used vehicle, I fell in love with my reliable vehicle I am now proud to show off and take places. I am so happy with the guidance and time they took to help me. More
Very knowledgeable. Provides excellent and personal service. Very friendly staff and makes the entire process very easy. Professional. I felt very comfortable the entire time. service. Very friendly staff and makes the entire process very easy. Professional. I felt very comfortable the entire time. More
Metro Ford service department is the best. Service manager Troy and the other men that work in the service department are great. They go out of their way to make certain that everything is done right manager Troy and the other men that work in the service department are great. They go out of their way to make certain that everything is done right and that the customer is satisfied. More
Very friendly and accommodating. Went over all the options and features on the vehicle very carefully. Explained all the financing options and warranty options very carefully. options and features on the vehicle very carefully. Explained all the financing options and warranty options very carefully. More
Call made appointment for test drive. Truck was all ready to go. Got back and Rob was friendly and we made a deal. Everything went great. to go. Got back and Rob was friendly and we made a deal. Everything went great. More
Went for an airbag recall on my Fusion. Appointment was easy to make, although waiting for service to pick up the phone took forever. Drop off was easy. Was told it would take no more than 2 hours, but it easy to make, although waiting for service to pick up the phone took forever. Drop off was easy. Was told it would take no more than 2 hours, but it took almost 4 before I heard back. Pick-up was smooth, but really had to search for my car by constantly hitting the lock button. All they told me was it was "parked out in back by service." After that, I was on my own. Perhaps if I'd had to pay for the service... More
Body shop repaired my car to orginal condition. Car was ready when promised. I would reccommend them to anyone. Cary the manager kept me informed all the way through the repair. ready when promised. I would reccommend them to anyone. Cary the manager kept me informed all the way through the repair. More
Very supportive and flexible to work with. Each of the team seem to help each other and work well together. They made the buying process ( and vehicle exchange) extremely easy team seem to help each other and work well together. They made the buying process ( and vehicle exchange) extremely easy More
Good job. I appreciate Ford corporate standing by their product. Why do you have to have twenty five words to satisfactory complete this simple survey??? product. Why do you have to have twenty five words to satisfactory complete this simple survey??? More
We called and made an appointment for the service that we needed. Everyone was friendly gave us a date and time to drop the vehicle off and told us they would call when the work was completed. Troy called us needed. Everyone was friendly gave us a date and time to drop the vehicle off and told us they would call when the work was completed. Troy called us and let us know the work was completed and we could pick the vehicle up everything was gone to our satisfaction. Always have great service with Troy. More