Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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This is my second Ford Explorer purchase from Metro Ford. Darlene Shafran was my salesperson for both purchases and she is always a great pleasure to work with! Darlene Shafran was my salesperson for both purchases and she is always a great pleasure to work with! More
Darlene was fabulous to work with and I love the brand new car! She did not play the car sales man game with me and found me the car I wanted and it was easy she took care of it all Michele new car! She did not play the car sales man game with me and found me the car I wanted and it was easy she took care of it all Michele More
Jenn was wonderful. There was no pressure to buy the car. Jenn was friendly, outgoing and funny. She made you feel relaxed and comfortable. Outstanding car. Jenn was friendly, outgoing and funny. She made you feel relaxed and comfortable. Outstanding More
Troy and Jay are always a pleasure to work with. They explain what so am paying for and why. Darlene is a pleasure as well, always warm and smiling. explain what so am paying for and why. Darlene is a pleasure as well, always warm and smiling. More
Friendly service, exceeded customers satisfaction, went above and beyond to make sure all my needs were met. Wasn’t pressured comfortable environment. Felt at ease purchasing my first vehicle from Metro F above and beyond to make sure all my needs were met. Wasn’t pressured comfortable environment. Felt at ease purchasing my first vehicle from Metro Ford. More
The service I got was absolutely fantastic. Aj Denton was the man who sold me my car, and I could not have been happier with the way he helped me. Truly a great experience for my first time buying from a dea the man who sold me my car, and I could not have been happier with the way he helped me. Truly a great experience for my first time buying from a dealer! More
Missing paperwork at time of sale resulted in trip act to dealership 2 times & I live at least 30+ miles away. Instead of dealership returning plates we had to & I am still dealing with missing information dealership 2 times & I live at least 30+ miles away. Instead of dealership returning plates we had to & I am still dealing with missing information to my insurance co that I know was requested because I was in the phone with the parties More
Easy drop & pick up. Provided a safe clean environment that helped make my experience exceptional. My truck was clean and ready as expected. Payment was also quick & easy. that helped make my experience exceptional. My truck was clean and ready as expected. Payment was also quick & easy. More
The service is very efficient and honest.The staff is The service is very efficient and honest. The staff is friendly and helpful. Every time something has been serviced I have never had to return for The service is very efficient and honest. The staff is friendly and helpful. Every time something has been serviced I have never had to return for the same problem. Also all Covid safety procedures are being followed. More
We are very dissatisfied with the business office Metro Ford. Our experience with the service department has been tremendous but we have called several times now to the business office asking for a copy of Ford. Our experience with the service department has been tremendous but we have called several times now to the business office asking for a copy of a lease of a car that we turned in for our eighty-year-old cousin who had a stroke. To this day no one has returned our calls even though we've left several messages. Their business office is terrible to deal with. Especially if they don't return your phone calls. More