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Metro Ford
Schenectady, NY
4,996 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,996 reviews
March 29, 2024
Satisfied most times. Last visit I asked to have tire looked at for losing air. Technician said no issue. Got a flat on interstate right after appointment. Last visit I asked to have tire looked at for losing air. Technician said no issue. Got a flat on interstate right after appointment. More
by AGAINSTALLODDS63
Verified CustomerEmployees Worked With
March 25, 2024
Very good! Dan is a very good professional and helped me a lot during the process. Dan is a very good professional and helped me a lot during the process. More
by rafael.deoliveira
March 24, 2024
I would like to give a special Thank You to Dave Carach he always goes above and beyond for customers. Thanks again Dave! he always goes above and beyond for customers. Thanks again Dave! More
by Armenouhieh
March 23, 2024
Poor quality. ....the did not tighten the oil filter.....oil on my garage floor. Took it to a close by shop who looked and found the loose filter ....the did not tighten the oil filter.....oil on my garage floor. Took it to a close by shop who looked and found the loose filter More
by SANDEJEAN
Employees Worked With
Phone call to a manager,
March 22, 2024
I'm not sure why I'm getting this survey again since I already answered this. Troy did a great job and took care of a follow up issue very quickly as well. already answered this. Troy did a great job and took care of a follow up issue very quickly as well. More
by Kevinchonikel
Employees Worked With
Troy
March 22, 2024
Prompt, courteous service for completely unexpected problems on my new car. I really appreciate the quick response I received. problems on my new car. I really appreciate the quick response I received. More
by K.M.
March 21, 2024
Best place in the capitol district to get your vehicle serviced. Friendly courteous people who make you feel like family not just say it! serviced. Friendly courteous people who make you feel like family not just say it! More
by rpandori
Employees Worked With
