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Metro Ford
Schenectady, NY
4,974 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,975 reviews
April 12, 2024
The service was fast and on time. I have another issue with a bed cover that doesn’t fit properly. I had them look at it three times and they keep on telling me it’s the correct co I have another issue with a bed cover that doesn’t fit properly. I had them look at it three times and they keep on telling me it’s the correct cover, but it doesn’t seal on the bed. More
by Blaze743
Verified CustomerEmployees Worked With
April 11, 2024
Great service, I'm very satisfied with their service provided. The turnaround of the service was pretty accurate. provided. The turnaround of the service was pretty accurate. More
by GALLARDORAFAEL_101
April 11, 2024
worked here, liked the people i worked with- dependable, solid, honest. trust them to be accurate solid, honest. trust them to be accurate More
by BAPILLANS
April 10, 2024
I had a tire problem and was seen right before closing --the problem was resolved and I appreciated the service person and mechanic for taking me in about ten minutes before closing---Excellent service as --the problem was resolved and I appreciated the service person and mechanic for taking me in about ten minutes before closing---Excellent service as usual! More
by Bill P
Employees Worked With
Other Employees :
All of the above names--as I'm not certain of the name of the service advisor who saw me.
April 10, 2024
AJ Denton is a SUPER STAR SALESMEN, We could not have asked for a better way to be treated. T E R R I F I C, this is our new home to buy a car and to have family, friends and associates for us t asked for a better way to be treated. T E R R I F I C, this is our new home to buy a car and to have family, friends and associates for us to bring them there for a great experience in car buying.A J is a winner hands down, and we have been buying cars for over 55 years. More
by don87
Employees Worked With
April 10, 2024
AJ was everything in a salesman that I could ask for and when I am ready to purchase another car or truck I will always go back to metro ford. The deal went some smooth that now my wife is considering a tru when I am ready to purchase another car or truck I will always go back to metro ford. The deal went some smooth that now my wife is considering a truck from you as well. More
by donaldadams7879
Employees Worked With
AJ Denton, Bill Marincic
April 10, 2024
Everyone we had occasion to deal with was professional, friendly and efficient. Our sales person, Bob Ruzzo, Is clearly a seasoned professional who was knowledgeable and accurate in addressing our needs. friendly and efficient. Our sales person, Bob Ruzzo, Is clearly a seasoned professional who was knowledgeable and accurate in addressing our needs. More
by surprisejr
Employees Worked With
Bob Ruzzo , Bill Marincic
April 10, 2024
the service was quick and efficient. However, they could not find a cause of low gas milage except to use the winter gas excuse. The numbers on the dash board do not lie. However, they could not find a cause of low gas milage except to use the winter gas excuse. The numbers on the dash board do not lie. More
by LDenny
Employees Worked With
April 08, 2024
Disappointed with the customer service so far. Hopefully they will right the wrong. After the sale is made no one seems to care. Hopefully they will right the wrong. After the sale is made no one seems to care. More
by sbidwell71
Employees Worked With
April 07, 2024
I have ALWAYS been treated very well. So convenient for me to bring my car in. How nice are they? My daughter has a Subaru and they even agreed to check out a problem with her car!! M So convenient for me to bring my car in. How nice are they? My daughter has a Subaru and they even agreed to check out a problem with her car!! Many thanks!! Diane Stedman More
by MINGMAG
