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Metro Ford

Schenectady, NY

4.5
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 4,925 reviews

October 25, 2021

I was advised my car repair in excess if $1,800 was not covered although I have the premium care warranty at a cost of $5,300. To my surprise as I investigated the reason for the decline I had found out t More

by SUEHARRIS3
Recommend Dealer
No
Employees Worked With
Troy Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
October 25, 2021

The service was done in a timely fashion and it was done at a fair price More

by tbuttacavoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2021

The salesman did a great job. They had the vehicle we were looking for. Great color. Great truck More

by JTKACHEF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2021

Convenient, clean, covid awareness, knowledgeable and approachable advisor. Smooth checkout and easy to make an appointment More

by DVANSCHA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2021

New to the dealership but the salrsman ( Daniel Ketchum was very knowledgeable about the vehicle i bought and made sure everything was the way i wanted. More

by WROCKO62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2021

They always fix it right the first time and on time. Many Thanks to Joe Carhart and Troy Hanlon More

by dgrounds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Carhart
October 23, 2021

I had an excellent experience and you did a wonderful job thank you Charlene fisher More

by Najef
Recommend Dealer
Yes
Employees Worked With
Tyler, Cary Peek
October 23, 2021

I always have such good luck and great treatment with Metro Ford. This dealership comes highly recommended! More

by GKOBLENZER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2021

Went to look at the new Maverick. My sales guy Dan was very straight to the point, which I appreciate. Made a deal and drove it home that day. great experience. More

by RONLETO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marincic
October 22, 2021

My experience with Metro Ford was amazing Nicole greet me I told her what I wanted how I want it and she did it right away everything was done the deal was done in like 15 minutes that's how efficient they a More

by TAHQUOISSE65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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