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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
November 02, 2021
I dont have anything to say about this dealership. I dont have anything to say about this dealership. It's who I had to go to I dont have anything to say about this dealership. It's who I had to go to More
by AMBERDIACETIS
Verified CustomerEmployees Worked With
November 02, 2021
The BEST car buying experience I've ever had! Everyone was polite, professional, knowledgeable and friendly. They gave me the the most money for my trade in than any of the other dealerships offered. I re was polite, professional, knowledgeable and friendly. They gave me the the most money for my trade in than any of the other dealerships offered. I recommend them to everyone! My sales rep, Rob, was so helpful and Bill got my financing approved fast with the monthly payment I wanted. If you're looking for a new ride, Metro Ford is hands down the place to go. Thank you!!! More
by Mandmcell4
October 31, 2021
I love my Ford never had any problems . I want to upgrade ! The service is really good. ! The service is really good. More
by KRISTENCHASE1
October 30, 2021
Fast, courteous and efficient service as always. Was in and out within the promised time. and out within the promised time. More
by STACYDAVISANDCOMPANY
Employees Worked With
October 30, 2021
I used Metro Ford for body work on a 2019 Ford Edge. I had a horrible experience. Complete lack of customer service, quality of the work was well below par and managers could care less about customers or had a horrible experience. Complete lack of customer service, quality of the work was well below par and managers could care less about customers or their time. I would not recommend this dealership to anyone for anything. More
by Bonder27
October 30, 2021
Polite professional and very friendly. The Metro Ford team is the best in the area. team is the best in the area. More
by Mandmcell4
October 30, 2021
JT and AJ are fantastic . Great customer service . They make it all so easy. I would recommend them to anyone. make it all so easy. I would recommend them to anyone. More
by Truckdude
October 30, 2021
A great variety of cars. The salesperson was very knowledgeable. Easy process from start to finish. knowledgeable. Easy process from start to finish. More
by Dave
Employees Worked With
October 30, 2021
This dealership has the best customer service,no worries no hassle and always very friendly people. I will not go anywhere else, and always recommend them to all my friends. no hassle and always very friendly people. I will not go anywhere else, and always recommend them to all my friends. More
by BRIANS8471
Employees Worked With
Other Employees :
Bill Marincic
