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Metro Ford

Schenectady, NY

4.5
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 4,925 reviews

November 25, 2021

Brought my vehicle in for an oil leak. They were able to identify the leak, but told me it wasn't leaking enough to fix. The vehicle is under warranty and should be fixed. More

by Jbraun44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Hotaling
November 25, 2021

Professional advisors and Quality work. Long term customer since 2011. I have leased all my cars from Metro Ford More

by SHAM SOMWARU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
November 23, 2021

Efficient, accommodating, clean and pleasant atmosphere. Excellent customer service. Darlene sales awesome. Metro Ford excels in dealership customer service, advice. 5 star More

by ACANNON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2021

I was very impressed by the professionalism and efficiency of this dealership. I worked with a salesman named Dan, and I have nothing but good things to say about him. Overall the experience was fa More

by KENSANFORD33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cole, Rob Dariano
November 22, 2021

Everyone has been so helpful and treated me with dignity and respect. I feel they have done their very best to meet my needs. More

by BNoble7536
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2021

My car looks brand new. Looks likes it was never hit. They made everything easy and they were finished before expected. Good job! More

by peggysilk1016
Recommend Dealer
Yes
Employees Worked With
Everyone was good
November 22, 2021

Service was faster than expected- and to my surprise, the Service Advisor was part of the Dariano Family! More

by KSIEGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2021

Nicole and her team worked wonderful to find me the right truck for my needs and the right payment. More

by BLACKV03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2021

Ordering my bronco sport was a seamless process thanks to Anthony. It was my first time buying a vehicle 100% on my own and I appreciated Anthony’s help and explanations in areas I didn’t completely understa More

by SDagostino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2021

All went well until the back up camera was removed from the vehicle between the time we test drove it, and the time we picked it up. That did not make me happy. More

by CURRIER.KATHY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert in sales
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