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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
December 06, 2021
Clean courteous. Very friendly. Good people to work with. Exceptional sakes force willing to do business there again. Very happy overall with entire dealership with. Exceptional sakes force willing to do business there again. Very happy overall with entire dealership More
by SARATOGASHAWN
Verified CustomerEmployees Worked With
December 06, 2021
You guys are very good at what you do every time I go to get my car serviced your team does a great job and fast and easy for me thanks again get my car serviced your team does a great job and fast and easy for me thanks again More
by CALJESSE12
December 06, 2021
I order a F 150 every thing I wanted. Had a great time working with Dan K working with Dan K More
by BSTEEVES0
Employees Worked With
December 06, 2021
Metro is great . Right now in my mind Ford product is not . New truck bought Nov. 2 2021 with immediate major malfunction . Powerboost Generator software problem with expected over the air update by April 20 . New truck bought Nov. 2 2021 with immediate major malfunction . Powerboost Generator software problem with expected over the air update by April 2022. More
by snyce1
December 04, 2021
I have purchased many vehicles at metro Ford. Thanks especially to Josh and Aj. They always have the upmost in service and professionalism. especially to Josh and Aj. They always have the upmost in service and professionalism. More
by tom_fasoldt
December 04, 2021
They were excellent! Best experience purchasing my new truck! Very professional and courteous and most of all helpful! truck! Very professional and courteous and most of all helpful! More
by TBRADT1294
December 03, 2021
The Sales and Service departments are always professional. Waiting area is clean. Wonderful people to work with! professional. Waiting area is clean. Wonderful people to work with! More
by AshleyDariano
Employees Worked With
December 03, 2021
The service is exceptional, they are very professional, keep you very informed about what service is going to be done, and explain what was done at the end. Always very pleased there. keep you very informed about what service is going to be done, and explain what was done at the end. Always very pleased there. More
by PMURPHY745
Employees Worked With
December 03, 2021
Metro Ford service department is always very professional. They communicate very effectively, and I leave there knowing my car was serviced correctly. professional. They communicate very effectively, and I leave there knowing my car was serviced correctly. More
by JJDWYER10
Employees Worked With
Other Employees :
Roger Gordon
